Facilities & Workplace Experience Coordinator

Everi Pty; Perth; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

Maternity leave (18 weeks)

Private Health Insurance Discounts

Career opportunities

Premium offices

Job summary

JLL is seeking a Facility Coordinator to manage a broad range of workplace and facilities activities across Front of House and Back of House operations. You will engage with employees, visitors, vendors, and service providers to ensure service delivery, compliance and strong customer experience in a fast-paced corporate setting.

The role requires strong operational judgment, attention to detail, and the ability to resolve day-to-day workplace issues.

Qualifications

• 3-5 years' experience in facilities coordination, workplace experience, hospitality, reception, or corporate office operations.
• Strong understanding of workplace operations, building services, vendor coordination, and workplace health and safety practices.

Responsibilities

• Coordinate day-to-day workplace and facilities operations to support business continuity and workplace experience outcomes.
• Support workplace requests, office presentation, amenities, moves, seating changes, and operational readiness activities.
• Coordinate mailroom, courier, workplace supplies, and general office support activities.
• Support procurement and facilities administration including purchase orders, invoicing, accruals, supplier onboarding, and quotation management.
• Maintain operational records, facilities documentation, trackers, and service-related administration.
• Assist with operational scheduling, vendor access coordination, and general site support activities.
• Coordinate meeting room operations, workplace scheduling, event support, and room readiness activities.
• Support meeting and event logistics including catering, room setup, AV coordination, and workplace technology support.
• Escalate workplace technology issues and support administration of workplace booking and event systems.
• Coordinate vendor activities, contractor access, and service provider scheduling across workplace and facilities operations.
• Monitor service delivery performance, follow up outstanding actions, and escalated unresolved operational issues.
• Support delivery of integrated facilities management services through effective vendor coordination, issue management, and operational support.
• Support workplace inspections, emergency preparedness activities, access administration, and compliance documentation.
• Support operational reporting, KPI/SLA tracking, governance activities, and maintenance of service records and operational dashboards.
• Assist with audits, action tracking, reporting requirements, and onsite operational coordination.
• Provide administrative and operational support to Facilities Management leadership and regional teams.
• Support continuous improvement initiatives to enhance workplace operations, service delivery, and customer experience outcomes.
• Identify operational improvement opportunities and assist with implementation of workplace initiatives and process enhancements.
• Participate in service reviews, operational meetings, and governance discussions while supporting achievement of KPIs and service standards.

Job description

JLL is seeking a Facility Coordinator to manage a broad range of workplace and facilities activities across Front of House and Back of House operations. You will engage with employees, visitors, vendors, and service providers to ensure service delivery, compliance and strong customer experience in a fast-paced corporate setting.

The role requires strong operational judgment, attention to detail, and the ability to resolve day-to-day workplace issues.