Facilities & Workplace Experience Coordinator

DAF-Jones Lang LaSalle (WA) Pty Ltd; Perth; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Great employee discounts off fitness,

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia's

Premium offices

Job summary

JLL in Perth is seeking a Facilities Coordinator to manage a broad range of workplace and facilities activities across Front of House and Back of House operations. You will engage with stakeholders and operate within established frameworks to support service delivery and customer experience.

The role requires 3–5 years’ experience in facilities coordination, strong vendor coordination skills, and familiarity with CMMS and workplace booking tools.

Qualifications

• 3–5 years’ experience in facilities coordination, workplace experience, hospitality, reception, or corporate office operations.
• Strong understanding of workplace operations, building services, vendor coordination, and workplace health and safety practices.
• Proven ability to manage competing priorities in a fast-paced, service-driven environment.
• Strong communication, stakeholder engagement, and customer service skills.
• Highly organised with attention to detail and independent work ethic.
• Experience using CMMS platforms and workplace booking tools.

Responsibilities

• Coordinate day-to-day workplace and facilities operations to support business continuity and workplace experience outcomes.
• Support workplace requests, office presentation, amenities, moves, seating changes, and operational readiness activities.
• Coordinate reactive and planned maintenance with landlords/building management on operational matters.
• Provide responsive workplace support across front-of-house and back-of-house services.
• Coordinate mailroom, courier, workplace supplies, and general office support activities.
• Support procurement and facilities administration including purchase orders, invoicing, accruals, supplier onboarding, and quotation management.
• Maintain operational records, facilities documentation, trackers, and service-related administration.
• Assist with operational scheduling, vendor access coordination, and general site support activities.
• Coordinate meeting room operations, scheduling, event support, and room readiness.
• Support catering, room setup, AV coordination, and workplace technology support.
• Escalate workplace technology issues and support administration of booking/event systems.
• Coordinate vendor activities, contractor access, and service provider scheduling.
• Monitor service delivery performance, follow up actions, and elevate unresolved issues.
• Support delivery of integrated facilities management services.
• Coordinate workplace inspections, emergency preparedness, access administration, and compliance documentation.
• Escalate workplace risks, incidents, hazards and compliance concerns.
• Support operational reporting, KPI/SLA tracking, governance activities, and maintenance of service records.
• Assist with audits, action tracking, reporting requirements, and onsite operational coordination.
• Provide administrative and operational support to Facilities Management leadership and regional teams.
• Support continuous improvement initiatives to enhance workplace operations, service delivery, and customer experience outcomes.

Skills

Facilities coordination

Vendor coordination

Stakeholder engagement

CMMS platforms

Workplace booking tools

Visitor management systems

Microsoft Office

Attention to detail

Communication skills

Education

Facilities Management qualification

Business/Property/Hospitality related degree

Tools

MS Office

CMMS

Workplace booking tools

Visitor management systems

Job description

JLL in Perth is seeking a Facilities Coordinator to manage a broad range of workplace and facilities activities across Front of House and Back of House operations. You will engage with stakeholders and operate within established frameworks to support service delivery and customer experience.

The role requires 3–5 years’ experience in facilities coordination, strong vendor coordination skills, and familiarity with CMMS and workplace booking tools.