Facilities & Workplace Experience Specialist

Jones Lang LaSalle Incorporated; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Private Health Insurance Discounts

18 weeks paid maternity leave

Employee assistant program

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Facilities Assistant to support integrated facilities management for a global financial services client. You will help run workplace operations, customer experience, vendor coordination, and admin across front‑of‑house and back‑of‑house teams.

This role covers reception, meetings and events, mailroom, procurement support, safety and compliance, and operational reporting.

Qualifications

• Experience in facilities, workplace operations, administration, hospitality, reception, or customer service within a corporate environment.
• Experience supporting front-of-house and back-of-house operations including vendor coordination, service requests, meetings/events, mailroom, and workplace logistics.
• Strong customer service, communication, organisational, and administrative skills with the ability to manage competing priorities and work independently.

Responsibilities

• Support the day-to-day operation across front-of-house and back-of-house environments to ensure a safe, professional, and high-performing office experience.
• Maintain workplace areas including reception spaces, meeting rooms, kitchens, utilities areas, collaboration spaces, storage rooms, and office amenities to agreed standards.
• Assist with workplace logistics activities including workstation moves, furniture setups, operable walls, locker coordination, signage support, pantry services, hospitality support, and workplace readiness activities.
• Provide day-to-day administrative and operational support to the Facilities Management team including service request coordination, vendor follow-up, and operational communications.
• Meetings, events and workplace technology: support meeting setup, AV coordination, and room booking platforms; ensure client-facing areas are operational.

Skills

Customer service

Communication

Stakeholder management

Organisational skills

Administrative skills

Tools

Microsoft Teams

Zoom

Meeting room systems

Job description

Jones Lang LaSalle Incorporated (JLL) is seeking a Facilities Assistant to support integrated facilities management for a global financial services client. You will help run workplace operations, customer experience, vendor coordination, and admin across front‑of‑house and back‑of‑house teams.

This role covers reception, meetings and events, mailroom, procurement support, safety and compliance, and operational reporting.