Facilities & Workplace Experience Coordinator

DAG-Jones Lang LaSalle (ACT) Pty Ltd; Canberra; On-site; AUD 55,000 - 72,000; Full time

Benefits offered by this job

Great employee discounts off fitness,

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia\'s

Job summary

Jones Lang LaSalle (JLL) in Canberra is seeking a proactive Facilities Assistant to support integrated facilities management across workplace operations, customer experience, and administration.

You will coordinate front- and back-of-house tasks, assist with meetings, events, and vendor activities, and help maintain a safe and high-performing workplace for a global financial services client.

Qualifications

• Experience in facilities, workplace operations, admin, hospitality, reception or customer service within a corporate environment.
• Experience supporting front-of-house and back-of-house operations including vendor coordination, service requests, meetings/events, mailroom, and workplace logistics.
• Strong customer service, communication, stakeholder management, organisational and administrative skills.
• Understanding of workplace health, safety, contractor management and compliance requirements.
• Proactive, adaptable and team-oriented with flexibility to support evolving workplace needs.
• IFM or corporate workplace experience is advantageous.

Responsibilities

• Support day-to-day operation of the workplace across front-of-house and back-of-house environments to ensure a safe, professional, high-performing office.
• Maintain reception, meeting rooms, kitchens, utilities areas and office amenities to agreed standards.
• Assist with workplace logistics including workstation moves, furniture setups, and signage support.
• Provide flexible operational support across reception, concierge, workplace services and back-of-house functions.
• Coordinate mail, courier services, archives and procurement processes.
• Support meetings and workplace events, including room setup and catering coordination, and assist with AV needs.

Skills

Facilities operations

Customer service

Administration

Reception

Hospitality

Vendor coordination

Tools

Microsoft Teams

Zoom

Meeting room systems

Room booking platforms

Job description

Jones Lang LaSalle (JLL) in Canberra is seeking a proactive Facilities Assistant to support integrated facilities management across workplace operations, customer experience, and administration.

You will coordinate front- and back-of-house tasks, assist with meetings, events, and vendor activities, and help maintain a safe and high-performing workplace for a global financial services client.