On-Site Facilities & Workplace Lead

JLL; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Canberra is seeking a Workplace Coordinator Site Lead to manage client facilities operations on-site for a major tech brand. You will coordinate vendor relationships, procurement, budgets and project delivery, while maintaining health and safety standards and 24/7 emergency support when needed.

The role requires FM or operations experience, strong MS Office skills, and the ability to work autonomously, communicate clearly, and build solid client partnerships in a

Qualifications

• Tertiary qualifications or experience in Management, Business, Operations/Project Management, Facilities Management, or related field.
• Practical knowledge of building services and maintenance operations.
• Strong Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook).
• Excellent verbal and written communication skills with strong presentation ability.
• Client-focused with passion for service excellence.

Responsibilities

• Act as single point of contact for client stakeholders, managing daily operations and service delivery.
• Build strong client relationships through regular engagement, consistently meeting contract KPIs.
• Manage vendor performance, procurement, and compliance within budget.
• Oversee purchase orders, invoice processing, and budget tracking.
• Lead facilities projects from planning through completion before Place in Service dates.
• Conduct site inspections, coordinate maintenance activities, and manage work orders.
• Maintain health and safety compliance and operational documentation.
• Provide 24/7 emergency support and work autonomously using mobile technology.

Skills

MS Office

Communication

Client focus

Multitasking

Autonomy

FM site experience

Vendor management

Procurement

Facilities knowledge

HS&E knowledge

Project coordination

Space planning

Mobile tech/FM software

Education

Facilities/Operations Management

Job description

Jones Lang LaSalle (JLL) in Canberra is seeking a Workplace Coordinator Site Lead to manage client facilities operations on-site for a major tech brand. You will coordinate vendor relationships, procurement, budgets and project delivery, while maintaining health and safety standards and 24/7 emergency support when needed.

The role requires FM or operations experience, strong MS Office skills, and the ability to work autonomously, communicate clearly, and build solid client partnerships in a