Facilities & Workplace Advisor | Canberra, AI Tools

MinterEllison; Canberra; On-site; AUD 65,000 - 90,000; Full time

Job summary

MinterEllison in Canberra is seeking a Facilities & Workplace Advisor for a full-time, permanent position. You will deliver facilities, records, and business centre services to staff and visitors with autonomy and a trusted contact role.

You will manage queries, coordinate repairs, oversee space management, and ensure WHS compliance while supporting document production, mail, and day-to-day operations. The role emphasizes collaboration across Corporate Services and digital workflow tools.

Qualifications

• Two or more years' experience in premises, facilities, records or business centre roles.
• Proactive, solutions-focused mindset and initiative.
• Strong time management and ability to manage multiple priorities.
• Familiarity with facilities helpdesk systems (e.g. ServiceNow) and space management systems.
• Knowledge of WHS requirements; First Aid Certificate and/or Fire Warden experience desirable.
• Excellent communication and interpersonal skills, with cross-level collaboration.
• Attention to detail and openness to digital tools and AI-assisted workflows.
• Willingness to undertake physical and mobile work across the office.

Responsibilities

• Act as the dedicated facilities advisor to legal groups and staff and escalate when required.
• Coordinate contractors for repairs, track schedules, and maintain compliance records.
• Support space management, allocations, security, churn, storage, moves, and parking assignments.
• Take ownership of WHS compliance, workplace inspections, and consumable supplies.
• Produce or coordinate document production and manage mail and courier operations.
• Log, prioritise and manage service requests in ServiceNow and drive process improvements.

Skills

Facilities management

Time management

Communication

Problem solving

Adaptability

Stakeholder liaison

Tools

ServiceNow

Space management systems

Microsoft Office

AI-assisted workflows

Job description

MinterEllison in Canberra is seeking a Facilities & Workplace Advisor for a full-time, permanent position. You will deliver facilities, records, and business centre services to staff and visitors with autonomy and a trusted contact role.

You will manage queries, coordinate repairs, oversee space management, and ensure WHS compliance while supporting document production, mail, and day-to-day operations. The role emphasizes collaboration across Corporate Services and digital workflow tools.