F&B Team Leader: Elevate Service & Inspire Guests

IHG Hotels & Resorts; Perth; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Free meals on shift

Car parking discount

Uniform provided

Birthday leave

Wellness days

Colleague discounts

Parental leave

Career development programs

Job summary

InterContinental Perth City Centre is seeking a full-time Team Leader to support Breakfast, Heno & Rey, and Gallery Meeting Suites within the Restaurants & Bars team. You will lead daily operations, mentor staff, and ensure exceptional guest experiences in our sophisticated service culture.

The role requires RSA and Food Safety certifications, plus 1+ years of leadership in a busy venue. Availability for early mornings, afternoons, evenings, weekends, and holidays is expected.

Qualifications

• Over 1 year of proven experience in motivating and leading a team in a busy venue.
• Exceptional customer service skills and ability to interact with guests and colleagues.
• Strong communication and interpersonal skills with a hands-on leadership style.
• Willingness to work early mornings, afternoons, evenings, weekends and public holidays.

Responsibilities

• Lead day-to-day operations of the Restaurants & Bars team and ensure seamless service delivery.
• Train, supervise and inspire team members to uphold brand standards and service culture.
• Utilise product knowledge to upsell beverages and food while maintaining quality.
• Collaborate with Food & Beverage leadership to meet guest expectations.

Skills

Leadership

Customer service

Communication skills

Teamwork

Attention to detail

Job description

InterContinental Perth City Centre is seeking a full-time Team Leader to support Breakfast, Heno & Rey, and Gallery Meeting Suites within the Restaurants & Bars team. You will lead daily operations, mentor staff, and ensure exceptional guest experiences in our sophisticated service culture.

The role requires RSA and Food Safety certifications, plus 1+ years of leadership in a busy venue. Availability for early mornings, afternoons, evenings, weekends, and holidays is expected.