Food & Beverage Teamleader (Full Time) - InterContinental Perth

IHG Hotels & Resorts; Perth; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Free meals on shift

Car parking discount

Uniform provided

Birthday leave

Wellness days

Colleague discounts

Parental leave

Career development programs

Job summary

InterContinental Perth City Centre is seeking a full-time Team Leader to support Breakfast, Heno & Rey, and Gallery Meeting Suites within the Restaurants & Bars team. You will lead daily operations, mentor staff, and ensure exceptional guest experiences in our sophisticated service culture.

The role requires RSA and Food Safety certifications, plus 1+ years of leadership in a busy venue. Availability for early mornings, afternoons, evenings, weekends, and holidays is expected.

Qualifications

• Over 1 year of proven experience in motivating and leading a team in a busy venue.
• Exceptional customer service skills and ability to interact with guests and colleagues.
• Strong communication and interpersonal skills with a hands-on leadership style.
• Willingness to work early mornings, afternoons, evenings, weekends and public holidays.

Responsibilities

• Lead day-to-day operations of the Restaurants & Bars team and ensure seamless service delivery.
• Train, supervise and inspire team members to uphold brand standards and service culture.
• Utilise product knowledge to upsell beverages and food while maintaining quality.
• Collaborate with Food & Beverage leadership to meet guest expectations.

Skills

Leadership

Customer service

Communication skills

Teamwork

Attention to detail

Job description

About Us

InterContinental Perth City Centre features renowned restaurants - Heno & Rey and Ascua, and the refined Gallery Meeting Suites.

We are currently seeking a full time Team Leader to join our Restaurants & Bars team. This role will provide support across Breakfast, Heno and Rey, and Gallery Meeting Suites as needed.

Your day to day

Working alongside the hotels Food and Beverage Manager and Duty Managers, the Teamleader will enthusiastically demonstrate their dedication to delivering Inspire Incredible with each guest and colleague interaction.

As a member of our Restaurants & Bars Leadership Team you will be responsible for the day to day operation and seamless service delivery. With a passionate and hands-on approach from this role, this will include; aligning with our brand standards and sophisticated service culture, training, supervising and inspiring others and using strong product knowledge to sell a wide variety of beverages and food.

What We Need From You

• Have over 1 years proven experience in motivating and leading a team of others in a busy and modern venue.
• Exceptional customer service skills and have a high ability to interact with guests & colleagues.
• Have an eye for detail and be an enthusiastic and approachable person who is motivated to take ownership and consistently deliver a unique guest experience.
• Be able to work well in a team environment and support the wider team success.
• Excellent verbal communication skills.
• Be flexible with their availability - early mornings, afternoons, evenings, weekend and public holiday shifts are all part of the job.

A candidate must also...

• Have the legal right to work in Australia, full time hours, without limitation or restrictions.
• Hold a current Responsible Service of Alcohol (RSA) certification and Food Safety Certification.

What We Offer

You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey

• Free meals on shift
• Discounted CBD carparking
• Laundered uniform supplied
• Paid birthday leave - hip hip hooray!
• Proactive paid wellness and mental health days
• Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
• A massive colleague discounts platform for all your favourite brands and retailers
• Paid parental leave
• And importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.