F&B Supervisor: Elevate Guest Experience & Team Leadership

Mercure Hotels; Perth; On-site; AUD 65,000 - 80,000; Full time

Job summary

Mercure Perth on Hay is looking for a Full Time Food & Beverage Supervisor to join our team on-site in Perth. The role emphasizes on-floor leadership, delivering top-tier service, and maintaining a welcoming dining and bar experience.

The successful candidate will lead the F&B team, ensure smooth service during breakfast, lunch and dinner, and exemplify the HEARTIST ethos while supporting colleagues across shifts.

Qualifications

• Must have prior hospitality or F&B supervisory experience.
• Focus on guest satisfaction and ability to adapt in a fast-paced environment.
• Demonstrated leadership and communication with Kitchen and Front Office teams.
• RSA (Responsible Service of Alcohol) certification and Approved Manager status are essential.

Responsibilities

• Lead with exceptional guest experience, ensuring memorable stays and dining experiences.
• Provide leadership for your team and model efficient service across breakfast, lunch and dinner.
• Recruit, train and welcome new F&B team members and promote the HEARTIST approach.

Skills

Guest service mindset

Leadership

Flexibility

RSA certification

Barista/cocktail experience

Job description

Mercure Perth on Hay is looking for a Full Time Food & Beverage Supervisor to join our team on-site in Perth. The role emphasizes on-floor leadership, delivering top-tier service, and maintaining a welcoming dining and bar experience.

The successful candidate will lead the F&B team, ensure smooth service during breakfast, lunch and dinner, and exemplify the HEARTIST ethos while supporting colleagues across shifts.