F&B Team Leader: Elevate Service & Guest Experience

Work Initiatives; Melbourne; Presencial; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accor discounts and global benefits

Onsite car park discounts

Employee Assistance Program

Diversity & inclusion environment

Career development opportunities

Descripción de la vacante

Pullman & Mercure Melbourne Albert Park is seeking an experienced F&B Team Leader to oversee daily food and beverage service, ensuring guest satisfaction through hygienic handling and attentive supervision. This role focuses on leading a diverse team, delivering revenue initiatives, cost control, and Total Customer Satisfaction on shift.

The ideal candidate has a minimum of 2 years in F&B, RSA certificate, strong beverage knowledge, and a proven ability to train and lead in a fast-paced,

Formación

• Minimum of 2 years of relevant experience in a food and beverage outlet with supervisory responsibilities.
• RSA certificate required.
• Strong knowledge of beer, wine, spirits and cocktails.
• Micros knowledge is desirable.
• Experience or formal training in hospitality in a star-class hotel or fast-paced restaurant.
• An exceptional F&B Team Leader with leadership, training and adaptability in a diverse environment.

Responsabilidades

• Oversee daily food and beverage service and ensure hygienic handling procedures.
• Be accountable on a shift basis for operations through effective people skills.
• Support revenue initiatives and maintain cost control to achieve Total Customer Satisfaction.

Conocimientos

Leadership

Customer service

Beverage knowledge

Team supervision

Educación

RSA certificate

Herramientas

Micros knowledge

Descripción del empleo

Pullman & Mercure Melbourne Albert Park is seeking an experienced F&B Team Leader to oversee daily food and beverage service, ensuring guest satisfaction through hygienic handling and attentive supervision. This role focuses on leading a diverse team, delivering revenue initiatives, cost control, and Total Customer Satisfaction on shift.

The ideal candidate has a minimum of 2 years in F&B, RSA certificate, strong beverage knowledge, and a proven ability to train and lead in a fast-paced,