Food & Beverage Team Leader

Work Initiatives; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Accor discounts and global benefits

Onsite car park discounts

Employee Assistance Program

Diversity & inclusion environment

Career development opportunities

Job summary

Pullman & Mercure Melbourne Albert Park is seeking an experienced F&B Team Leader to oversee daily food and beverage service, ensuring guest satisfaction through hygienic handling and attentive supervision. This role focuses on leading a diverse team, delivering revenue initiatives, cost control, and Total Customer Satisfaction on shift.

The ideal candidate has a minimum of 2 years in F&B, RSA certificate, strong beverage knowledge, and a proven ability to train and lead in a fast-paced,

Qualifications

• Minimum of 2 years of relevant experience in a food and beverage outlet with supervisory responsibilities.
• RSA certificate required.
• Strong knowledge of beer, wine, spirits and cocktails.
• Micros knowledge is desirable.
• Experience or formal training in hospitality in a star-class hotel or fast-paced restaurant.
• An exceptional F&B Team Leader with leadership, training and adaptability in a diverse environment.

Responsibilities

• Oversee daily food and beverage service and ensure hygienic handling procedures.
• Be accountable on a shift basis for operations through effective people skills.
• Support revenue initiatives and maintain cost control to achieve Total Customer Satisfaction.

Skills

Leadership

Customer service

Beverage knowledge

Team supervision

Education

RSA certificate

Tools

Micros knowledge

Job description

Company Description

Nestled right opposite the scenic Albert Park Lake with stunning views of Melbourne’s skyline,Pullman & Mercure Melbourne Albert Park offers an unparalleled environment for both leisure and business travellers. Our dual-branded hotel features 378 stylish rooms, a vibrant restaurant and bar, plus top-tier wellness amenities including a pool and a gym. We also host one of the largest conference centres in Melbourne, with 32 versatile event spaces that create the perfect setting for meetings, celebrations, and everything in between. Ready to be part of something exceptional? Come make an impact with us!

Pullman & Mercure Melbourne Albert Park is part of the Accor group.Accor is Australia’s largest hotel network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Together, We Champion Progress...
Progress is at the heart of what you do!By joining Accor & Pullman Melbourne Albert Park, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. #WorkYourWay
Do what you love, care for the world, dare to challenge the status quo! #BeLimitless

Job Description

This position is responsible for overseeing the daily food and beverage service and ensuring that it meets the guests’ expectation by following hygienic food and beverage handling procedures and well as being accountable on a shift basis for the operations through effective people skills, support revenue initiatives, maintain cost control and providing ‘Total Customer Satisfaction’.

Qualifications

• Minimum of 2 years of relevant experience in a food and beverage outlet, with supervisory qualifications desirable.
• Responsible Service of Alcohol (RSA) certificate.
• Strong knowledge of a variety of beverages including beer, wine, spirits and cocktails.
• Micros knowledge desirable.
• Experience or formal training in hospitality industry including working experience in a star class hotel or a fast paced restaurant.
• An exceptional F&B Team Leader who is good at leadership, training and is flexible, adaptable and thrives in a diverse environment.

Additional Information

Benefits and Perks

• Enjoy exclusive Accor discounts and global benefits, including but not limited to accommodation and food & beverage discounts for you, your family andfriends.
• Access toAccor Partner Benefits such as Europcar.
• Discounted onsite car parkavailable.
• Access to confidential Employee Assistance Program.
• Inclusive and diverse environment.
• A friendly and supportive work environment.
• Excellent opportunity to further grow and develop your career with an industry leader
• Reward and recognition programs, including Annual Service Recognition andAccor Tenure Milestone recognition
• Mentoring and career development along-side experienced and dedicated professionals.

***We are unable to provide sponsorship for this role, so Australian working rights are required.