F&B Assistant Manager: Lead Guest Experience

Accor; Sydney; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

On-the-job training

Career progression

Accor discounts

Global benefits

Job summary

Novotel Sydney Darling Square is seeking a passionate Assistant Manager - Food & Beverage to lead and coordinate daily F&B operations across the hotel and Pumphouse. You will drive exceptional guest experiences, coach teams, and ensure safety and quality standards are upheld.

Join a flagship Accor property offering development opportunities, global benefits, and a supportive, dynamic team environment. You will work a rotating roster including evenings, weekends and public holidays.

Qualifications

• Leadership or supervisory experience in hotel Food & Beverage operations.
• Strong customer service focus delivering memorable guest experiences.
• Excellent leadership and communication skills to motivate teams.
• Excellent organisational skills for fast-paced environments.
• Solid knowledge of food safety, liquor licensing and WHS requirements.
• Flexible with rotating rosters including evenings, weekends and holidays.
• Genuine passion for hospitality and proactive attitude.

Responsibilities

• Support the daily operation of all Food & Beverage operations through the hotel and Pumphouse.
• Assist with controlling departmental costs by rostering, stock control, ordering, inventory management and minimising wastage.
• Coach, mentor and develop team members to build capability and deliver outstanding guest experiences.
• Ensure brand standards, service procedures and presentation standards are consistently achieved.
• Maintain high food safety, hygiene and workplace health and safety standards.
• Work collaboratively with all departments to ensure seamless service delivery.

Skills

Leadership

Guest service

Communication

Organisational skills

Food safety

Roster management

Hospitality

Job description

Novotel Sydney Darling Square is seeking a passionate Assistant Manager - Food & Beverage to lead and coordinate daily F&B operations across the hotel and Pumphouse. You will drive exceptional guest experiences, coach teams, and ensure safety and quality standards are upheld.

Join a flagship Accor property offering development opportunities, global benefits, and a supportive, dynamic team environment. You will work a rotating roster including evenings, weekends and public holidays.