F&B Attendant - Guest Experience & Upselling

Accor; Sydney; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Benefits at Accor

Mentorship by Accor Hospitality pros

Work with passionate industry pros

Job summary

Accor in Sydney is seeking energetic Food and Beverage Attendants to join our new phase at Novotel Sydney Darling Square. You will greet guests, assist with enquiries and bookings, learn the menu in detail, upsell where appropriate and process orders accurately while maintaining a clean dining area.

Qualifications include RSA certification, willingness to work late-night to early-morning shifts, and prior venue or hotel experience.

Qualifications

• RSA certification required.

Responsibilities

• Greet and welcome guests, assist with enquiries and restaurant bookings.
• Guide guests through menu selections by providing detailed product knowledge.
• Drive revenue through expert menu knowledge and effective upselling techniques.
• Accurately take and process customer orders while ensuring efficiency and attention to detail.
• Maintain cleanliness and organisation of dining areas.
• Handle guest enquiries and resolve issues promptly and professionally.

Skills

Communication

Venue experience

RSA certification

Job description

Accor in Sydney is seeking energetic Food and Beverage Attendants to join our new phase at Novotel Sydney Darling Square. You will greet guests, assist with enquiries and bookings, learn the menu in detail, upsell where appropriate and process orders accurately while maintaining a clean dining area.

Qualifications include RSA certification, willingness to work late-night to early-morning shifts, and prior venue or hotel experience.