Export Clerk and Administration Officer

Superior Casings; Sydney; On-site; AUD 32,000 - 40,000; Part time

Job summary

Superior Casings invites an enthusiastic, proactive Export and Administration Clerk to join our small team in Marrickville. The role is permanent part-time (~28 hours over 4–5 days) with a mix of export admin, customer service, reception and general administration tasks.

You will work closely with the General Manager, book shipments, prepare export documents, handle enquiries, and support our sales and admin processes. A strong focus on organisation and communication is essential.

Qualifications

• A good command of English.
• Highly organised and capable of multitasking.
• Experience in exports logistics is advantageous.
• Strong communication skills and a pleasant phone manner.
• Experience in office administration and using MS Office.

Responsibilities

• Export Administrator: manage export program, book shipments, prepare docs.
• Customer Service: take orders, respond to queries, track deliveries.
• Reception duties: answer calls, file, greet guests.
• Administration: support management with accounting and tasks.

Skills

English proficiency

Organised

Communication skills

Attention to detail

Customer service

Time management

Tools

Microsoft Outlook

Excel

Word

Job description

Superior Casings (Aust) P/L is Australia's premier provider of Natural Sausage Casings in Australia and along with Total Butcher Supplies, we service both the Domestic and Export Markets priding ourselves on our superior products and customer service. We’re located in Marrickville, 5 minutes walk from Sydenham train station.

We are looking for an enthusiastic, dynamic and proactive person to join our small team in a dual role as our Export and Administration Clerk. The position is a permanent part-time one working approximately 28 hours over 4-5 days per week, however we are flexible.

Duties may include

• Export Administrator - the day to day running of the export program, working with the General Manager, you will book shipments with freight forwarders, preparing export documentation and document & shipping instructions, dealing with relevant government departments and liaising with export customers and our production team
• Customer Service – taking sales orders, responding to customer queries, tracking deliveries and assisting our sales team
• Reception duties – answering incoming phone calls, filing, attending to business guests
• Administration – assisting Management, miscellaneous accounting and administrative tasks

The successful candidate will be a motivated person who has the ability to apply their initiative to complete an ever changing variety of challenges.

Qualifications

• A good command of English
• Is highly organised
• Previous experience in an Exports Logistics role would be an advantage
• Previous experience working with DAFF also an advantage
• Food Safety/Quality Assurance experience would be of benefit
• A focus on attention to detail
• A pleasant phone manner with proficient communication skills
• Experience in a broad range of office administration
• Strong computer skills including Microsoft Outlook, Excel and Word
• The ability to work independently with initiative
• A dynamic approach to a large variety of tasks