EXPERIENCED Front of House MANAGER

Gold Mines Hotel; Greater Bendigo; On-site; AUD 39,000 - 52,000; Part time

Job summary

Gold Mines Hotel in Bendigo is seeking a Front of House Manager to lead our front of house team and ensure outstanding guest experiences. This part-time role requires a hands-on leader who can motivate staff, maintain service standards and foster a welcoming atmosphere.

You will oversee day-to-day operations, coordinate with kitchen and bar, manage reservations, and ensure RSA compliance. Availability to work evenings and weekends is essential; prior supervisory hospitality experience is highly

Qualifications

• Minimum 5 years of experience in a busy restaurant or hospitality environment.
• Previous supervisory or management experience.
• Excellent communication, organisation and leadership skills.
• Positive, hands-on attitude with ability to lead by example.
• Confident working in a fast-paced environment with high service standards.
• Strong customer service skills and passion for hospitality.
• Availability to work evenings and weekends.
• Current RSA certification.
• Barista and/or bar experience.

Responsibilities

• Overseeing the day-to-day front of house operations and ensuring smooth, efficient service.
• Leading, supporting and motivating the front of house team.
• Delivering exceptional customer service and ensuring every guest feels welcome and valued.
• Managing table service, food and beverage orders and coordinating with kitchen and bar staff.
• Maintaining high standards of presentation, cleanliness and venue organisation.
• Assisting with staff training, shift coordination, opening and closing procedures.
• Handling customer enquiries and resolving any service issues professionally.
• Ensuring RSA and responsible service standards are maintained.

Skills

Leadership

Communication

Organization

Customer service

Hospitality

RSA certification

Barista experience

Availability evenings/weekends

Team motivation

Job description

Gold Mines Hotel | Bendigo
Part-Time Opportunity Available

Are you a passionate hospitality professional with strong leadership skills and a genuine love for creating exceptional guest experiences?

Gold Mines Hotel is looking for an enthusiastic, experienced and reliable Front of House Manager to lead our friendly team.

As one of Bendigo's well-established hospitality venues, we pride ourselves on delivering great food, outstanding service and memorable experiences for every guest. We're looking for someone who can lead by example, take pride in their work and help drive our front of house team to deliver service excellence.

FRONT OF HOUSE MANAGER

Gold Mines Hotel | Bendigo
Part-Time Opportunity Available

Are you a passionate hospitality professional with strong leadership skills and a genuine love for creating exceptional guest experiences?

Gold Mines Hotel is looking for an enthusiastic, experienced and reliable Front of House Manager to lead our friendly team.

As one of Bendigo's well-established hospitality venues, we pride ourselves on delivering great food, outstanding service and memorable experiences for every guest. We're looking for someone who can lead by example, take pride in their work and help drive our front of house team to deliver service excellence.

What you’ll be doing:

• Overseeing the day-to-day front of house operations and ensuring smooth, efficient service.

• Leading, supporting and motivating the front of house team.

• Delivering exceptional customer service and ensuring every guest feels welcome and valued.

• Managing table service, food and beverage orders and coordinating with kitchen and bar staff.

• Maintaining high standards of presentation, cleanliness and venue organisation.

• Assisting with staff training, shift coordination, opening and closing procedures.

• Handling customer enquiries and resolving any service issues professionally.

• Ensuring RSA and responsible service standards are maintained.

What we’re looking for:

• Minimum 5 year's experience in a busy restaurant or hospitality environment.

• Previous supervisory or management experience will be highly regarded.

• Excellent communication, organisation and leadership skills.

• A positive, hands-on attitude and the ability to lead by example.

• Confidence working in a fast-paced environment while maintaining high service standards.

• Strong customer service skills and a passion for hospitality.

• Availability to work evenings and weekends.

• Current RSA certification.

• Barista and/or bar experience.

Why join the Gold Mines Hotel?

• Join a welcoming and supportive team that values its people.

• Work in a busy, established venue with a great local reputation.

• Enjoy a varied role where you can make a real difference.

• Opportunities to develop your leadership skills and grow your hospitality career.

• Flexible rostering and a positive workplace culture.

• Be part of a team that takes pride in great food, great service and great experiences.

Ready to take the next step?

If you're a motivated hospitality professional who enjoys leading a team, delivering exceptional service and being part of a great venue, we'd love to hear from you!