Hospitality Manager | Railway Club Hotel

Morris Hospitality; Melbourne; Vor Ort; AUD 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Staff discounts across Morris venues

Ongoing training and development

Career progression within Morris

Zusammenfassung

The Railway Club Hotel, part of Morris Hospitality, is seeking an experienced Hospitality Manager to lead front-of-house operations, elevate wine offerings and mentor a passionate team in a Melbourne institution.

You will work closely with venue leadership, shaping wine strategy and guest experiences while driving service excellence on the floor.

Qualifikationen

• Experience in hospitality management or senior supervisory roles.
• Strong wine knowledge and genuine passion for wine.
• Confident in discussing wine with guests and making recommendations.
• Passion for developing and educating a team.
• Hands-on leader on the floor in a busy setting.
• Excellent communication and people-management skills.

Aufgaben

• Lead from the floor and set the standard for exceptional service.
• Coach and develop the front of house team.
• Identify new wines, styles and producers that complement the food offering.
• Build the team's wine knowledge and confidence.
• Engage with guests and make thoughtful wine recommendations.
• Drive wine sales and increase guest engagement with the list.
• Support day-to-day operation of the venue.
• Assist with rostering, recruitment, training and team development.
• Maintain high standards of service, presentation and venue cleanliness.
• Assist with beverage stock management and inventory.
• Handle guest feedback confidently and professionally.
• Work closely with the kitchen and management teams to deliver a seamless experience.

Kenntnisse

Hospitality leadership

Wine knowledge

Team development

Guest engagement

Ausbildung

RSA certification

Jobbeschreibung

Hospitality Manager | Railway Club Hotel

Hospitality Manager | The Railway Club Hotel
Lead from the floor. Drive exceptional hospitality. Be part of a Melbourne institution.
The Railway Club Hotel is looking for an experienced and passionate Hospitality Manager to join our leadership team.
This is an exciting opportunity for a hands-on manager who loves being on the floor, developing a team and creating memorable guest experiences - with a genuine passion for wine and the opportunity to help shape and guide our wine list.
If you're someone who enjoys talking wine with guests, educating your team and staying across what's happening in the wine world, we'd love to hear from you.
About the Role
Working closely with the Venue Manager and General Manager, you'll play an important role in the day-to-day operation of the venue and the development of our front of house team.
A key part of the role will be developing and guiding the venue's wine offering. We're looking for someone who can bring their knowledge and enthusiasm to our wine list and help make wine a bigger part of the guest experience.

What you'll be doing

Lead from the floor and set the standard for exceptional service

Lead, coach and develop the front of house team

Identify new wines, styles and producers that complement our food offering

Build the team's wine knowledge and confidence

Engage with guests and make thoughtful wine recommendations

Drive wine sales and increase guest engagement with the list

Support the day-to-day operation of the venue

Assist with rostering, recruitment, training and team development

Maintain high standards of service, presentation and venue cleanliness

Assist with beverage stock management and inventory

Handle guest feedback confidently and professionally

Work closely with the kitchen and management teams to deliver a seamless experience

About The Railway Club Hotel
For more than 40 years, The Railway Club Hotel has been one of Melbourne's most loved dining destinations. Known for its welcoming atmosphere, exceptional food and genuine hospitality, we continue to set the benchmark for modern pub dining.
Proudly part of Morris Hospitality, you'll have the opportunity to grow your career across a group of iconic hospitality venues throughout Victoria and Queensland.

About You
We're looking for a hospitality leader who:

Has proven experience in a hospitality management or senior supervisory role

Has strong wine knowledge and a genuine passion for wine

Is confident discussing wine with guests and making recommendations

Has a passion for developing and educating a team

Leads by example and enjoys being hands-on on the floor

Has experience in a busy, high-volume hospitality environment

Has excellent communication and people-management skills

Is organised, proactive and commercially minded

Holds a current RSA

Is available to work a flexible roster, including nights, weekends and public holidays

What We Offer

Ongoing training and professional development

Career progression across Morris Hospitality

Staff discounts across Morris Hospitality venues

A supportive and experienced leadership team

A positive, team-focused workplace culture

The opportunity to work at one of Melbourne's most respected hospitality venues