Exhibitor Success & Sales Operations Coordinator

Informa; Sydney; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Freedom & flexibility

Great community

Volunteer days

Training & development

Global collaboration

Equal opportunities employer

Résumé du poste

Informa at 24 York Street, Sydney, is seeking a Sales Operations Coordinator to manage the exhibitor journey for the Australian International Boat Show. You will handle onboarding, proposals, invoicing coordination and data integrity across approved systems, including Salesforce, ensuring accurate records and compliant processes.

The role emphasizes attention to detail, administrative discipline and a service‑led approach as you support space allocation, pricing accuracy and post‑show follow‑up.

Qualifications

• Exceptional attention to detail and the ability to manage high volumes of information without losing accuracy.
• Strong administrative discipline, organisation, record‑keeping and follow‑through.
• Commercial awareness and interest in how exhibitions create value for customers and revenue for the organiser.
• Clear, professional written and verbal communication.
• Confidence working with CRM systems, spreadsheets, reporting and document workflows.
• Ability to interpret and follow agreements, pricing rules, approvals, policies and established processes.
• A service‑led and collaborative approach, with discretion when handling commercially sensitive information.
• Willingness to learn the recreational marine market, its participants and its commercial relationships.

Responsabilités

• Support the Director of Business with sales administration, exhibitor onboarding, commercial reporting and account coordination.
• Maintain accurate prospect, customer, contact, opportunity, activity and contract records in approved systems, including Salesforce where applicable.
• Prepare approved proposals, booking documents, order forms, confirmations, reports and customer correspondence.
• Track agreements from issue to signature and ensure relevant approvals, supporting documents and internal handovers are complete.
• Coordinate with finance on invoicing information, payment status, credits or changes, while maintaining appropriate separation of duties and approval controls.
• Maintain product, inventory, pricing and availability information and ensure only approved offers and terms are communicated.
• Support allocation of exhibition space and commercial products in conjunction with business and operations leaders.
• Monitor sales pipelines, booking status, outstanding information, deadlines and account actions; flag risks and inconsistencies early.
• Coordinate accurate handovers of exhibitor requirements to operations, marketing, sponsorship and other delivery teams.
• Respond to routine exhibitor enquiries, explain processes and next steps clearly, and elevate matters outside delegated authority.
• Assist with account plans, stakeholder records, industry research, competitor and market analysis, and preparation for sales meetings.
• Support on‑site exhibitor service, rebooking activity, lead capture and commercial administration.
• Undertake other reasonable duties supporting Informa and AIBS delivery.

Connaissances

Attention to detail

Administrative discipline

Communication

Formation

Business/Commerce/Administration studies

Outils

Salesforce

Excel

Word

Outlook

Description du poste

Informa at 24 York Street, Sydney, is seeking a Sales Operations Coordinator to manage the exhibitor journey for the Australian International Boat Show. You will handle onboarding, proposals, invoicing coordination and data integrity across approved systems, including Salesforce, ensuring accurate records and compliant processes.

The role emphasizes attention to detail, administrative discipline and a service‑led approach as you support space allocation, pricing accuracy and post‑show follow‑up.