Boat Show Operations Specialist

Informa Group Plc.; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Freedom & flexibility

Great community

Broader impact

Career opportunity

ShareMatch scheme

Strong wellbeing support

Awards

Global collaboration

Job summary

Informa sources a hands-on Event Operations Coordinator to support planning and on-site delivery of the Australian International Boat Show (AIBS) at the 24 York Street office. The role blends office-based coordination with practical, on-site execution in a busy event environment.

Key duties include coordinating with exhibitors and contractors, maintaining WHS documents, attending site meetings, and ensuring timelines and safety standards are followed for successful show delivery.

Qualifications

• Competence across Microsoft 365, particularly Word, Excel and Outlook; Salesforce experience is beneficial.
• Autocad experience, or the ability to complete a short course in the use of Autocad would be required.
• Ability to establish and maintain effective working relationships and follow directions carefully.
• Excellent attention to detail, a methodical approach and the ability to identify errors or omissions.
• Good written and verbal communication skills.
• Effective problem-solving skills and the ability to work independently within agreed procedures.
• Ability to multitask and prioritise logically in high-pressure situations.
• Sound appreciation of exhibition and event WHS requirements and willingness to contribute to planning and documentation supporting a WHS plan.
• Customer-service orientation, composure and a practical approach to resolving issues.
• Physical capacity to work on an active event site and move throughout venue and marina environments, with reasonable adjustments where required.

Responsibilities

• Assist with office-based operational planning, schedules, processes and documentation for AIBS and associated functions.
• Communicate with exhibitors and contractors regarding event-space options, bookings, operational requirements, deadlines and orders.
• Prepare, maintain and update work health and safety plans, risk documentation, contractor records, inductions, incident records and other compliance material.
• Attend and contribute to site meetings, inspections, supplier meetings, venue briefings and operational reviews.
• Support floor plan, marina plan, access, logistics, traffic, build, signage, utilities, security, cleaning, emergency and dismantling coordination as allocated.
• Assist with event orders, service schedules, permits, credentials, equipment and contractor deliverables.
• Deliver allocated operational functions on site in accordance with the approved operational plan.
• Monitor and support adherence to WHS policies, procedures and site rules, escalating unsafe activity or non-compliance promptly.
• Respond to exhibitor enquiries and requests within agreed service timeframes, provide accurate guidance and track matters to completion.
• Guide and direct visitors through formal information-desk, accreditation, meet-and-greet or wayfinding duties when required.
• Maintain clear operational records, checklists, contact lists, handover notes and post-event findings.
• Assist with operational debriefs and continuous improvement for subsequent event cycles.
• Undertake other reasonable duties supporting Informa functions and event delivery.

Skills

Microsoft 365

Word

Excel

Outlook

Communication skills

Attention to detail

Problem-solving

Multitask

Time management

Customer-service orientation

Calm under pressure

Education

WH&S (WHS) study beneficial

Event management or project coordination study advantageous

Tools

Salesforce

Autocad

Job description

Informa sources a hands-on Event Operations Coordinator to support planning and on-site delivery of the Australian International Boat Show (AIBS) at the 24 York Street office. The role blends office-based coordination with practical, on-site execution in a busy event environment.

Key duties include coordinating with exhibitors and contractors, maintaining WHS documents, attending site meetings, and ensuring timelines and safety standards are followed for successful show delivery.