Executive Support & Operations Manager

Kinetic; Gold Coast City; On-site; AUD 90,000 - 110,000; Full time

Job summary

Kinetic on the Gold Coast is seeking a Manager – Business Support to provide high‑quality executive and business support to the Executive General Manager and business unit leaders. The role coordinates the business unit’s team, internal reporting and processes, projects and events, ensuring the EGM’s time focuses on high‑value priorities.

You will lead a team of Business Administrators, manage the ELT operating rhythm, coordinate projects and events, and ensure scheduling, reporting and

Qualifications

• Experience in an executive support, business operations or business support role coordinating teams, projects and events.
• Experience handling confidential information and supporting executives is desirable.
• Strong organizational skills with the ability to manage multiple priorities and maintain financial administration.

Responsibilities

• Lead and coordinate Business Administrators, setting priorities and maintaining service standards.
• Run the leadership team’s operating rhythm, including meeting schedules, agendas, papers, minutes and action tracking.
• Provide project coordination support with planning, milestones, status reports and risk logs.
• Coordinate stakeholders, working groups and steering committees, tracking actions and dependencies.
• Prepare briefing notes, presentations and reporting inputs for ELT, Board and decision-makers.
• Manage the Executive General Manager’s diary, travel and correspondence with discretion.
• Act as a key point of contact for internal and external stakeholders on the EGM’s behalf.
• Handle confidential information with integrity and professional discretion.
• Manage purchasing, invoicing, supplier coordination and budget tracking in line with policy.
• Plan and deliver leadership sessions, town halls and conferences, managing budgeting and venues.
• Support team onboarding/offboarding, communications and business unit updates.

Skills

Executive support

Team coordination

Project coordination

Event management

Stakeholder mgmt

Budget tracking

Scheduling & calendar

Discretion & integrity

Education

Tools

Microsoft Office

Business systems

Job description

Kinetic on the Gold Coast is seeking a Manager – Business Support to provide high‑quality executive and business support to the Executive General Manager and business unit leaders. The role coordinates the business unit’s team, internal reporting and processes, projects and events, ensuring the EGM’s time focuses on high‑value priorities.

You will lead a team of Business Administrators, manage the ELT operating rhythm, coordinate projects and events, and ensure scheduling, reporting and