Manager- Business Support

Kinetic; Gold Coast City; On-site; AUD 90,000 - 110,000; Full time

Job summary

Kinetic on the Gold Coast is seeking a Manager – Business Support to provide high‑quality executive and business support to the Executive General Manager and business unit leaders. The role coordinates the business unit’s team, internal reporting and processes, projects and events, ensuring the EGM’s time focuses on high‑value priorities.

You will lead a team of Business Administrators, manage the ELT operating rhythm, coordinate projects and events, and ensure scheduling, reporting and

Qualifications

• Experience in an executive support, business operations or business support role coordinating teams, projects and events.
• Experience handling confidential information and supporting executives is desirable.
• Strong organizational skills with the ability to manage multiple priorities and maintain financial administration.

Responsibilities

• Lead and coordinate Business Administrators, setting priorities and maintaining service standards.
• Run the leadership team’s operating rhythm, including meeting schedules, agendas, papers, minutes and action tracking.
• Provide project coordination support with planning, milestones, status reports and risk logs.
• Coordinate stakeholders, working groups and steering committees, tracking actions and dependencies.
• Prepare briefing notes, presentations and reporting inputs for ELT, Board and decision-makers.
• Manage the Executive General Manager’s diary, travel and correspondence with discretion.
• Act as a key point of contact for internal and external stakeholders on the EGM’s behalf.
• Handle confidential information with integrity and professional discretion.
• Manage purchasing, invoicing, supplier coordination and budget tracking in line with policy.
• Plan and deliver leadership sessions, town halls and conferences, managing budgeting and venues.
• Support team onboarding/offboarding, communications and business unit updates.

Skills

Executive support

Team coordination

Project coordination

Event management

Stakeholder mgmt

Budget tracking

Scheduling & calendar

Discretion & integrity

Education

Tools

Microsoft Office

Business systems

Job description

Manager – Business Support

Location: Molendinar

At Kinetic, we’re passionate about improving the livelihoods of the communities where we live and operate. We move people, enhance communities, and strive to be an employer of choice.

The Manager – Business Support provides high-quality executive, operational and business support to the Executive General Manager and the relevant business unit(s). The role coordinates the business unit’s team, internal reporting and processes, projects and events, and manages business administration, ensuring the Executive General Manager’s time is focused on the highest‑value priorities and that the business unit runs efficiently, professionally and in line with company policy.

In this role you will:

• Lead and coordinate Business Administrators, setting priorities, allocating work and keeping service standards consistent
• Run the leadership team’s operating rhythm, including meeting schedules, agendas, papers, minutes and action tracking
• Provide project coordination support, including planning, milestone tracking, status reports, and risk and issue logs
• Coordinate stakeholders, working groups and steering committees, tracking actions and dependencies
• Prepare briefing notes, presentations and reporting inputs for the ELT, Board and decision‑makers
• Manage the Executive General Manager’s diary, travel and correspondence, using good judgement to balance competing demands
• Act as a key point of contact for internal and external stakeholders on the EGM’s behalf
• Handle confidential and sensitive information with discretion and integrity
• Manage purchasing, invoicing, supplier coordination and budget tracking in line with company policy
• Plan and deliver leadership sessions, town halls, conferences and recognition events, managing budgets, venues, travel and suppliers
• Support team onboarding and offboarding, communications and business unit updates

What you’ll bring:

• Demonstrated experience in an executive support, business operations or business support role, including coordinating teams, projects and events.
• Experience managing confidential information is essential. Experience supporting executives is desirable.
• Strong organisational skills with the ability to manage multiple competing priorities.
• High attention to detail and strong financial administration capability.
• Clear communication skills, sound judgement and a professional, service‑oriented approach with the ability to engage stakeholders at all levels.
• Proficient in Microsoft Office and relevant business systems.

Why Kinetic?

• Be part of an organisation that genuinely values its people.
• Work with leaders who encourage collaboration, innovation and continuous improvement.
• Opportunity to make a real impact in a growing and dynamic business.

At Kinetic, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.