Executive Housekeeping Lead — 5-Star Sydney Hotel

AHS Hospitality Pty Ltd.; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Training and development

Vibrant team

Job summary

AHS Hospitality Pty Ltd. in Sydney's CBD is seeking an experienced Executive Housekeeping Manager to lead a 5-star hotel's housekeeping team. You will set daily priorities, run team briefings, and partner with hotel leadership on quality metrics to ensure flawless guest rooms and public areas.

You will manage rostering, health and safety administration, and on-time room delivery with a focus on safety, service, and a proactive, no-nonsense approach to compliance and guest satisfaction.

Qualifications

• A strong appetite to build and sustain relationships.
• A passion to strive for excellence.
• Time management and efficient work habits.
• An understanding of annualised budgets.
• Determination to provide a safe workplace.
• A no nonsense approach to compliance.
• A well-presented problem solving attitude.
• An ability to work on weekends and public holidays when required.

Responsibilities

• Setting up the key tasks for you and the team
• Team briefings to conquer the challenges ahead
• Work with the hotel leadership team on short and long term quality metrics
• Delivery of rooms to the hotel on time for guest arrival
• Keep in touch with the team and provide resourcing as required
• Administration relating to Health and Safety, billing and rostering
• Ensure guests are serviced with a smile
• Hand over effectively to the team
• End your day knowing that tomorrow will bring a whole new set of adventures to be had

Skills

Relationship building

Excellence mindset

Time management

Budget understanding

Workplace safety

Compliance

Problem solving

Weekend/public holiday work

Job description

AHS Hospitality Pty Ltd. in Sydney's CBD is seeking an experienced Executive Housekeeping Manager to lead a 5-star hotel's housekeeping team. You will set daily priorities, run team briefings, and partner with hotel leadership on quality metrics to ensure flawless guest rooms and public areas.

You will manage rostering, health and safety administration, and on-time room delivery with a focus on safety, service, and a proactive, no-nonsense approach to compliance and guest satisfaction.