Events & Operation Officer

Everi Pty; Caloundra; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

9-day fortnight

Hybrid WFH model

Discounted health memberships

Salary packaging options

Smartphones and devices

Job summary

Everi Pty seeks an Events & Operations Officer to support planning, coordination and day‑to‑day operation of Sunshine Coast Stadium and related venues, delivering high quality events and customer service.

You will liaise with event organisers, clubs and community groups, manage bookings and inquiries, assist with on-site duties and maintain a safe, well-presented venue. Flexible availability, including evenings and weekends, is required.

Qualifications

• Experience in sport, events or community venues.
• Able to manage multiple priorities in a fast-paced environment.
• Comfort with booking, invoicing and venue management tasks.

Responsibilities

• Coordinate event planning, schedules and venue logistics for a range of events.
• Build and maintain relationships with clubs, groups, customers and stakeholders.
• Manage bookings, hire agreements, invoicing and attendance reporting.
• Support daily venue operations and act as Duty Manager when required.

Skills

Event coordination

Stakeholder engagement

Customer service

Organisational skills

Microsoft Office

Education

Business administration or related field

Sport management or events experience

Tools

Microsoft Office

Venue management software

Job description

Job Description

The Sports & Community Venues Branch plays a vital role in delivering high-quality community facilities that support participation, wellbeing, social connection and economic activity across the region. Operating premier venues including Sunshine Coast Stadium, the branch works closely with sporting clubs, event organisers and community groups to create outstanding experiences for residents and visitors while contributing to the Sunshine Coast's exciting future as a key delivery partner for the Brisbane 2032 Olympic and Paralympic Games.

As an Events & Operations Officer, you will support the planning, coordination and day-to-day operation of Sunshine Coast Stadium and associated venues. Working closely with event organisers, sporting clubs, community groups and internal stakeholders, you'll help deliver successful events while ensuring exceptional customer service and smooth venue operations. This is a varied, hands-on role that combines event coordination, venue administration, stakeholder engagement and operational support, offering the opportunity to make a meaningful impact within the community.

• Coordinate event planning activities, operational schedules and venue logistics for a diverse range of sporting and community events.
• Build and maintain positive relationships with sporting clubs, community groups, customers and key stakeholders.
• Manage venue administration including bookings, hire agreements, invoicing, attendance reporting and customer enquiries.
• Support day-to-day venue operations, act as Duty Manager when required and help ensure facilities are presented to a high standard.

Council is committed to creating an inclusive, culturally diverse , healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing : Your wellbeing is important to us therefore we offer several different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities.
• Flexibility: We know it is important to balance life and work; therefore, we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

About the Candidate

• You understand sport, events and community venues.

You bring relevant qualifications or experience in business administration, sport management, event coordination or venue operations and have a genuine interest in creating exceptional customer and event experiences.

• You thrive in a fast-paced environment.

Highly organised and proactive, you can manage competing priorities, work independently and consistently deliver quality outcomes within tight timeframes.

• You are a people person.

With strong communication and customer service skills, you build positive relationships, confidently manage enquiries and use sound judgement to resolve issues professionally.

• You are confident with technology and adaptable.

You are comfortable using Microsoft Office and can quickly learn booking, invoicing and venue management systems while adapting to the changing needs of a busy events environment. Flexible availability, including evenings and weekends, will help you succeed in this role.

Essential to your success is physical agility and the level of fitness, strength and dexterity to carry out labouring and frequent heavy lifting & bending. As such, appointment to this position is subject to completion of a pre-employment medical assessment.