Venue Liaison Officer

Cairns Regional Council; Cairns Regional; On-site; AUD 72,000 - 79,000; Full time

Benefits offered by this job

Flexible working arrangements

Fitness Passport

5 weeks annual leave

Personal leave (3 weeks)

Job summary

Cairns Regional Council is seeking a Venue Liaison Officer to deliver high-quality customer service and administrative support across Council venues and facilities.

Based in Cairns, the role manages venue bookings, coordinates maintenance, administers permits, and ensures accurate data and records across Council systems. This full-time permanent position offers a competitive salary and benefits as part of the City Venues Team.

Qualifications

• Secondary education to Grade 12 and suitable qualifications or experience relevant to administrative and clerical work.
• Demonstrated experience in the performance of clerical duties, accounts, financial recording and office administration tasks.
• Highly developed time management and organisational skills.
• Demonstrated computer skills and ability with appropriate computer software in particular Microsoft Office applications.
• Well-developed written, verbal and interpersonal communication skills including problem-solving and conflict resolution skills.

Responsibilities

• Deliver high-quality customer service and administrative support across Council's venues and facilities.
• Manage venue bookings and coordinate maintenance activities.
• Administer permits and ensure accurate data and record management across Council systems.
• Engage with a diverse range of customers and provide efficient, professional service.
• Contribute to a fast-paced, team-oriented work environment.

Skills

Customer service

Administrative support

Bookings management

Microsoft Office

Education

Secondary education to Grade 12

Tools

Microsoft Office

Job description

Salary Range:

$72,425.15 - $79,257.24 per annum

Position Type:

Full Time Permanent

Location:

52-54 The Esplanade, Cairns

Application Close Date:

Sunday, 11 October 2026 at 11.30pm AEST

Are you passionate about delivering exceptional customer service, building positive relationships, and ensuring community facilities operate at their best?

We are seeking a proactive and highly organised Venue Liaison Officer to join our team!

What You Will Do:

As a Venue Liaison Officer, you will work collaboratively within the City Venues Team to deliver high-quality customer service and administrative support across Council's venues and facilities. You will play a critical role in managing venue bookings, coordinating maintenance activities, administering permits, and ensuring accurate data and record management across Council systems.

This position is ideal for someone who thrives in a fast-paced environment, enjoys engaging with a diverse range of customers, and takes pride in providing efficient, professional and customer-focused service.

What We Are Looking For:

Secondary education to Grade 12 and suitable qualifications or experience relevant to administrative and clerical work.

Demonstrated experience in the performance of clerical duties, accounts, financial recording and office administration tasks.

Highly developed time management and organisational skills.

Demonstrated computer skills and ability with appropriate computer software in particular Microsoft Office applications.

Well-developed written, verbal and interpersonal communication skills including problem-solving and conflict resolution skills.

Some benefits we offer:

• Achieve work / life balance with flexible working arrangements
• Fitness Passport - subsidised health and well-being memberships (gym/swimming pool)
• Recharge with up to 5 weeks annual leave
• Up to 3 weeks personal leave
• Cherish family time with up to 14 weeks paid parental leave
• Grow personally and professionally with learning and development opportunities
• Salary sacrifice opportunities

We are committed to:

Fostering a collaborative and inclusive work environment

Embracing innovation and continuous improvement

Cultivating a culture of professional growth and support

Now we want to hear about YOU!

Council’s Recruitment Team can be contacted via:

Phone: [phone]***

Website: Employment at Council | Cairns Regional Council