Casual Event Day Staff

Brisent; Milton; On-site; AUD 34,000 - 44,000; Part time

Job summary

Legends Global is seeking Casual Event Day Team Members for Suncorp Stadium to support the concert season 2026 and sporting events. You will deliver outstanding guest experiences through friendly service, proactive engagement, and seamless event support across assigned areas.

Roles include access control, information, lift operations, ushering, and more, requiring adaptability, teamwork and safety awareness in a busy stadium setting.

Qualifications

• Friendly, professional and empathetic customer service.
• Available during week and weekends as events occur sporadically.
• Able to remain calm and perform under pressure.

Responsibilities

• Provide friendly, professional and proactive customer service to guests.
• Carry out event responsibilities as directed by supervisors.
• Be focused on guests’ needs and activities in assigned area.
• Resolve issues calmly while maintaining a positive guest experience.
• Submit incident reports as required.
• Work in a physically active role with standing, walking and stairs.

Job description

Job ID: 164840
Department: Events and Operations
Venue: Suncorp Stadium

In preparation for the upcoming Concert Season 2026 and Sporting Events, Suncorp Stadium is calling on Event Day Staff to join its team on a casual basis.

ABOUT THE ROLE

Legends Global teams across the world are innate problem solvers and people who thrive on the excitement of developing events that create opportunity and connection. We are meticulous planners, innovative thinkers, relationship specialists and acutely experienced business leaders who love what they do.

AtLegends Global, we love events, it's what we do. It's a part of our DNA and what drives us.

As a Casual Event Day Team Member, you will play an important role in delivering outstanding guest experiences by:

• Providing friendly, professional, and proactive customer service
• Carrying out event responsibilities as directed
• Being focused on the needs of the guests and activities in assigned area
• Resolving issues calmly and effectively while maintaining a positive experience
• Remaining alert, engaged, and focused within your assigned area
• Working in a physically active role that involves prolonged standing, walking, and stair use

In preparation for the upcoming Concert Season 2026 and Sporting Events, Suncorp Stadium is calling on Event Day Staff to join its team on a casual basis.

ABOUT THE ROLE

Legends Global teams across the world are innate problem solvers and people who thrive on the excitement of developing events that create opportunity and connection. We are meticulous planners, innovative thinkers, relationship specialists and acutely experienced business leaders who love what they do.

AtLegends Global, we love events, it's what we do. It's a part of our DNA and what drives us.

As a Casual Event Day Team Member, you will play an important role in delivering outstanding guest experiences by:

• Providing friendly, professional, and proactive customer service
• Carrying out event responsibilities as directed
• Being focused on the needs of the guests and activities in assigned area
• Resolving issues calmly and effectively while maintaining a positive experience
• Incident reporting
• Remaining alert, engaged, and focused within your assigned area
• Working in a physically active role that involves prolonged standing, walking, and stair use

One of the most exciting aspects of this role is the opportunity to work across a range of event operations functions, including:

• Access Controller
• Call Centre Attendant
• Car Parking Attendant
• Control Room Radio Operator
• Information Attendant
• Lift Driver
• Turnstile Attendant
• Usher
• Logistics Attendant (availability during the week)

ABOUT YOU

Everyday our people are responsible for delivering extraordinary experiences for every guest who walks through our doors.

You will have a shared values and people-centric mind set and genuinely want to make a difference. That's what makes you stand out from the crowd and why we want to meet with you.

We are looking for team members who are adaptable, guest-focused, and ready to contribute to exceptional event experiences. You will:

• Be available during the week and weekends as Events occur sporadically
• Be friendly, professional and empathetic
• Work well under pressure and be able to remain calm
• Be proactive
• Be confident in all your interactions
• Develop and maintain good working relationships with key stakeholders
• Have conflict management skills
• Demonstrate teamwork and cooperation with all colleagues and visitors

ABOUT THE VENUE

Suncorp Stadium provides Brisbane and Queensland with a 52,500 plus seat capacity, state-of-the art, world-class stadium able to accommodate a range of uses including:

• Rugby League - Brisbane Broncos and Dolphins home games, the Magic Round, other NRL and WNRL games, annual State of Origin games, International Test Matches
• Rugby Union - Queensland Reds home games in the Super Rugby competition and International Tests featuring the Wallabies
• Soccer - Brisbane Roar Home games, Local and international matches including World Cup qualifying games featuring the Socceroos
• Concerts
• Boxing
• Extreme Sports including Nitro Circus and Nitro World Games BMX, FMX, Scooter and Skateboarding!

Suncorp Stadium is a major sporting and entertainment facility owned by Stadiums Queensland and managed by Legends Global.

ABOUT LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services, including feasibility and consulting, owner's rep, sales, partnerships, venue management, hospitality, merchandise, and content and booking. Our white-label approach ensures our partners remain front and centre while we harness the power of our global network - including over 450 venues, 20,000 events, and 165 million guests annually - to enhance their business and guest experience.

In the Asia Pacific & Middle East region, Legends Global is honoured that the worlds most esteemed brands and venues across the sports, entertainment, attractions, conventions and leisure industries trust us to achieve their vision, maximise their business and enhance the experience of fans and guests. Locally we support venues including Coca Cola Arena (Dubai), Brisbane Convention & Exhibition Centre, Qudos Bank Arena (Sydney), ICC Sydney, Te Pae Christchurch Convention Centre (NZ), RAC Arena Perth and Kai Tak Sports Park in Hong Kong.

If you're passionate about forging win-win partnerships, crafting unforgettable guest experiences, and leading innovative venue and event operations, we'd love to meet you.

Grow an exciting career at Legends Global - backed by a supportive, inclusive culture, an unmatched network of resources and benefits, and inspiring team members united in helping each other succeed every step of the way.

Feel like a place where you'd thrive? Join us in our persistent mission of living up to The Legends Global Way.

To learn more, visit us at www.LegendsGlobal.com and follow us @LegendsGlobal on Instagram , X , and LinkedIn .

Please note all catering and food and beverage positions are managed through our catering company The O'Brien Group Australia.

Working in the venue and event industry means supporting the delivery of events across our event calendar. This means that weekend, evening and public holiday work will be required.

We have lodged this role on our own site as we are managing this project directly. No recruitment agencies please.