Function & Bistro Supervisor - Seaford Hotel

ALH Hotels; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Exclusive discount card for ALH Hotels

Discounts at Woolworths & Big W

Endeavour Wellbeing Support

Job summary

ALH Hotels in Melbourne is seeking a Function & Bistro Supervisor to lead two core areas: events and daily dining. You will be the floor face, welcoming guests and ensuring every visit is memorable, while coordinating with event hosts and managing on-site logistics for seamless experiences.

The role requires hands-on leadership, the ability to multitask between events and restaurant service, and a focus on top-notch guest service and team collaboration.

Qualifications

• RSA certificate required.
• Experience in events and daily dining service preferred.
• Ability to perform physical tasks safely (lifting/moving stock).

Responsibilities

• Be the face of the floor, connecting with guests to ensure memorable visits.
• Act as main point-of-contact for event clients and lead on-site logistics during functions.
• Deliver top-notch customer service and make interactions fun and memorable.
• Manage transitions between high-stakes functions and busy bistro service while maintaining quality and standards.

Skills

RSA certificate

Job description

Are you an operational leader passionate about both events and daily dining excellence? We are seeking a highly organised and community-focused Function & Bistro Supervisor to manage and elevate two critical areas of our venue.

A day in the life of a Function & Bistro supervisor:

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.
• Act as the main point-of-contact for event clients and the visible floor leader during functions. Your role is to personally connect with hosts and guests, manage on-site logistics, and guarantee a seamless, high-quality event experience from setup to farewell.
• Deliver top-notch customer service and make every interaction fun and memorable.
• You're the master multi-tasker who can flip the switch from running a high-stakes function one minute to managing busy bistro service the next. You'll ensure our quality and service standards don't drop, no matter how fast we pivot between the event floor and the daily grind!

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’re a natural at making people feel welcome and have a knack for the little details.
• You’re a team player who is motivated to create magic for both guests and teammates.
• You have a current RSA certificate and flexible availability.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup