Bistro & Functions Supervisor — Create Memorable Guest Moments

Endeavourgroupcareers; Melbourne; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Discount card for ALH Hotels & Endeav​

Wellbeing support (EAP)

Discounts at Woolworths brands

Job summary

Shoppingtown Hotel in Melbourne is seeking a Function & Bistro Supervisor who thrives on hospitality and guest connection. You will lead from the floor, suggesting meals and drinks to guests and delivering memorable customer service throughout each shift.

You'll ensure high standards from opening to closing, support the gaming team when required, and maintain safe, efficient operations in a hands-on role. A current RSA and flexible availability are essential, with gaming experience a plus.

Qualifications

• Current RSA certificate and flexible availability.
• Some gaming experience or willingness to learn would be an asset.
• Hands-on role with manual handling and lifting; able to perform physical tasks safely.

Responsibilities

• Be the face of the floor, connect with guests and ensure a memorable visit.
• Share passion for products and recommend meals or drinks to guests.
• Deliver top-notch customer service and make interactions fun and memorable.
• From first pour to close, uphold high standards and memorable experiences.
• Assist gaming and wagering team when needed and legally able.

Skills

People skills

Customer service

Team player

RSA certificate

Job description

Shoppingtown Hotel in Melbourne is seeking a Function & Bistro Supervisor who thrives on hospitality and guest connection. You will lead from the floor, suggesting meals and drinks to guests and delivering memorable customer service throughout each shift.

You'll ensure high standards from opening to closing, support the gaming team when required, and maintain safe, efficient operations in a hands-on role. A current RSA and flexible availability are essential, with gaming experience a plus.