Events & Awards Coordinator | Flexible Work Arrangements

HIA; Townsville City; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Flexible work arrangements

Professional development opportunities

Employee wellbeing initiatives

Corporate discounts

Salary packaging options

Paid parental leave

Employee Assistance Program

Life and Salary Continuance Insurance

Recognition and milestone programs

Job summary

HIA in Townsville, Queensland, is seeking an organised Event Administrator to join our Events team and support planning through to delivery of industry awards and networking programs. You will coordinate registrations, manage attendee communications, and maintain records in EventsAir and CRM systems while assisting with invoices and reporting.

A proactive approach and strong written and verbal communication are essential.

Qualifications

• Previous experience in administration, events, customer service or a similar role.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Confidence working with databases, CRM systems and Microsoft Office.
• Proactive approach and willingness to learn.

Responsibilities

• Coordinate event registrations and attendee communications.
• Maintain accurate records within EventsAir and CRM systems.
• Process invoices, monitor debtors and assist with event reporting.
• Support event planning, logistics and onsite delivery.
• Assist with awards program administration and stakeholder communications.
• Liaise with internal teams to support event promotion and member engagement.
• Identify opportunities to improve processes and the customer experience.

Skills

Organised

Event coordination

CRM systems

Microsoft Office

Attention to detail

Tools

EventsAir

OpenWater

CRM

Job description

HIA in Townsville, Queensland, is seeking an organised Event Administrator to join our Events team and support planning through to delivery of industry awards and networking programs. You will coordinate registrations, manage attendee communications, and maintain records in EventsAir and CRM systems while assisting with invoices and reporting.

A proactive approach and strong written and verbal communication are essential.