Evening Vet Receptionist – Client Care Specialist

Greencross Vets; Brisbane; Ibrido; AUD 30.000 - 39.000; Part-time

Vantaggi offerti da questo lavoro

Discounts across Greencross network

Career growth opportunities

Work-life balance with varied shifts

Novated leasing options

Health insurance corporate rates

Employee Assistance Program

Petbarn Foundation community giving

Descrizione del lavoro

Greencross Vets Woolloongabba is seeking an evening Client Care Representative for a permanent part-time role. You will be the first point of contact at the front desk, handling calls and appointments in a fast-paced 24-hour facility with a strong emphasis on compassionate customer service.

Typical shifts are 2pm–11pm on weekdays and 2pm–midnight on Friday, Saturday and Sunday, with overtime penalties. Experience in veterinary reception or nursing is preferred and you will work closely with vets

Competenze

• Strong interpersonal and communication skills with empathy for animals and owners.
• Ability to stay calm under pressure in a fast-paced clinic.
• Proactive, with forward planning in a team setting.
• Organised and able to multitask across duties.
• Confident working evenings and independently when needed.
• Able to prioritise tasks and manage competing client needs.

Mansioni

• Greet clients and manage front-desk reception for a high-volume clinic.
• Handle a high volume of phone calls and appointment bookings.
• Support veterinarians and other client-care staff to ensure smooth operations.
• Manage both pet owners and emergency client queues with empathy and efficiency.

Conoscenze

Interpersonal skills

Communication skills

Calm under pressure

Initiative

Organization

Evening confidence

Multitasking

Decision making

Formazione

2+ years in veterinary reception/nursing

Descrizione del lavoro

Greencross Vets Woolloongabba is seeking an evening Client Care Representative for a permanent part-time role. You will be the first point of contact at the front desk, handling calls and appointments in a fast-paced 24-hour facility with a strong emphasis on compassionate customer service.

Typical shifts are 2pm–11pm on weekdays and 2pm–midnight on Friday, Saturday and Sunday, with overtime penalties. Experience in veterinary reception or nursing is preferred and you will work closely with vets