Evening Veterinary Client Care Specialist

Animal Emergency Centre; Brisbane; Presencial; AUD 42.000 - 52.000; Tempo parcial

Benefícios oferecidos por esta vaga

Discounts across Greencross network

Career growth opportunities

Work-life balance with 24/7 roster

Employee Assistance Program 24/7

Health insurance corporate rates

Resumo da vaga

Animal Emergency Centre Woolloongabba is seeking an evening Client Care Representative for a permanent part-time role. You will be the first contact at the front desk and handle a high volume of calls while coordinating with our vets, nurses and client care team.

Ideal candidates have 2+ years in veterinary reception or nursing, strong communication, and the ability to stay calm under pressure on a 24-hour roster, with overtime penalties for after-hours work.

Qualificações

• 2+ years in Veterinary reception or nursing role preferred, but confidence in the medical field also considered.
• Excellent communication skills – both verbal and written.
• Reliable, positive and proactive attitude.
• Natural ability to stay calm and empathetic, even under pressure.
• Passion for animals and delivering outstanding customer service.

Responsabilidades

• Be the first point of contact at the front desk for a high-volume clinic.
• Handle a large volume of phone calls and enquiries with empathy.
• Support vets, nurses and the client care team to deliver high standards of patient care.
• Manage multiple tasks in a fast-paced, 24-hour roster environment.

Conhecimentos

Interpersonal skills

Communication skills

Calm under pressure

Empathy

Descrição da vaga

Animal Emergency Centre Woolloongabba is seeking an evening Client Care Representative for a permanent part-time role. You will be the first contact at the front desk and handle a high volume of calls while coordinating with our vets, nurses and client care team.

Ideal candidates have 2+ years in veterinary reception or nursing, strong communication, and the ability to stay calm under pressure on a 24-hour roster, with overtime penalties for after-hours work.