EV Workshop Manager — Senior Service & Training Lead

Harmony New Energy Auto Pro Servicing Pty Ltd; Noosa Shire; On-site; AUD 90,000 - 130,000; Full time

Job summary

Harmony Auto's BYD Noosa flagship in Queensland is seeking a Senior Service Adviser to oversee after-sales maintenance and technical support, ensuring quality and clear communication with customers. You will manage workshop operations, guide technicians, diagnose complex faults, and coordinate with BYD on technical tasks and product quality.

The role requires 5+ years in automotive repair and 2+ years in workshop management, with a diploma or higher in automotive fields; familiarity with BYD is

Qualifications

• 5+ years in automotive repair
• 2+ years in workshop management
• Diploma or higher in automotive or related field
• Familiarity with BYD operations advantageous

Responsibilities

• Provide technical support for maintenance in after-sales service
• Supervise maintenance quality and guide staff
• Manage workshop site and ensure best condition
• Diagnose difficult faults and provide technical guidance
• Train workshop technicians and coordinate BYD training
• Collaborate with claims and provide BYD with product quality information
• Complete tasks assigned by service manager and support workshop operations

Skills

Communication skills

Driver's license

Analytical skills

Organisational skills

Training capability

Education

Diploma or higher (automotive)

Tools

Vehicle maintenance certificates

Job description

Harmony Auto's BYD Noosa flagship in Queensland is seeking a Senior Service Adviser to oversee after-sales maintenance and technical support, ensuring quality and clear communication with customers. You will manage workshop operations, guide technicians, diagnose complex faults, and coordinate with BYD on technical tasks and product quality.

The role requires 5+ years in automotive repair and 2+ years in workshop management, with a diploma or higher in automotive fields; familiarity with BYD is