EV Service Advisor: Growth, Training & Perks

Realinkage Australia Pty Ltd; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

EV training program

Promotion from within

Staff discounts on vehicles and parts

Modern workshop with proper equipment

Supportive team culture

Job summary

REALINKAGE AUSTRALIA PTY LTD is seeking an experienced Service Advisor for our Alexandria dealership. You will link customers with the workshop, managing the service journey from booking to handover, ensuring customer satisfaction.

You'll work across Chery, GAC, Leapmotor and Zeekr, with exposure to EVs and hybrids. The role requires strong communication, organisation and a calm approach in a fast-paced environment.

Qualifications

• Previous dealership Service Advisor experience essential.
• Strong communication; explain repairs in plain English.
• Organised and calm under pressure; juggle multiple jobs.

Responsibilities

• Manage the full service cycle from booking to vehicle handover.
• Explain repairs and invoices in plain English, no jargon.
• Prepare repair orders, quotes and workshop instructions.
• Coordinate with Technicians, Parts Interpreters and Workshop Controller.
• Schedule jobs, monitor progress and update customers on changes; process orders, invoices and warranty docs.

Skills

Strong communication

Organised under pressure

Customer service

Pentana DMS

Driver Licence

Tools

Pentana DMS

Job description

REALINKAGE AUSTRALIA PTY LTD is seeking an experienced Service Advisor for our Alexandria dealership. You will link customers with the workshop, managing the service journey from booking to handover, ensuring customer satisfaction.

You'll work across Chery, GAC, Leapmotor and Zeekr, with exposure to EVs and hybrids. The role requires strong communication, organisation and a calm approach in a fast-paced environment.