Estate Management Admin Specialist - On-Site Contract

Ashdown People; Newcastle City Council; On-site; AUD 48,000 - 65,000; Full time

Job summary

We are seeking an Administration Support Officer to join a respected Government department in Newcastle West. The role focuses on Estate Management, delivering service to customers, service providers and stakeholders, with on-site work five days a week.

You will manage inboxes and enquiries, prepare correspondence and meeting papers, maintain records, and assist with ad-hoc projects. Strong organisational and communication skills are essential for this contract position.

Qualifications

• Previous experience in a high-volume administrative or customer-facing role.
• Strong communication skills with discretion and professionalism when handling complex queries.
• Outstanding organizational skills with sharp attention to detail and confidence managing shared inboxes and records systems.
• Ability to work onsite in a collaborative, fast-paced office environment.

Responsibilities

• Inbox & Enquiry Management: Oversee and allocate emails for shared inboxes, handle phone enquiries, and provide timely, accurate information and referrals.
• Administrative Support: Prepare professional correspondence, meeting papers, and minutes; perform data entry and word processing; assist with meeting and event coordination.
• Record & Database Maintenance: Accurately update customer and stakeholder contact details and maintain organized electronic records in line with department standards.
• Ad-Hoc Projects: Support the wider team with research, administrative tasks, and special project activities as needed.

Job description

We are seeking an Administration Support Officer to join a respected Government department in Newcastle West. The role focuses on Estate Management, delivering service to customers, service providers and stakeholders, with on-site work five days a week.

You will manage inboxes and enquiries, prepare correspondence and meeting papers, maintain records, and assist with ad-hoc projects. Strong organisational and communication skills are essential for this contract position.