Equipment Sales & Delivery Specialist – Community

Aidacare; Gosford; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Company van

Company phone

Company laptop

Employee discounts on Aidacare health?

Quarterly incentive scheme

Employee Assistance Program

Job summary

Aidacare is seeking an Equipment Sales & Delivery Specialist - Community in Erina, NSW, a hybrid full-time role. You will build strong client relationships, identify sales opportunities, and meet sales targets while providing delivery and installation support as needed.

You will work with customers, healthcare professionals and therapists to recommend equipment, conduct demonstrations, and ensure safe delivery. This role blends sales, field work and hands-on delivery in a dynamic environment.

Qualifications

• Proven sales track record in healthcare or assistive equipment is preferred.
• Experience with aged care, disability, or related sectors is advantageous.
• Able to travel regularly within Central Coast territory.
• Current driver’s license and willingness to drive company vehicle.

Responsibilities

• Drive sales growth by identifying opportunities and selling assistive equipment to customers in the Community sector.
• Develop and maintain long-term relationships with customers, healthcare professionals and therapists.
• Conduct product demonstrations and trials; provide expert advice on equipment solutions.
• Deliver and install equipment as required, ensuring safe handling and setup.
• Maintain accurate customer records and sales activity in the CRM system.
• Meet and exceed sales KPIs and targets.
• Work autonomously in the field with regular reporting to Regional Manager.
• Provide exceptional customer service throughout the sales and delivery process.

Skills

Sales

Customer relationships

Communication skills

Field work

CRM familiarity

Tools

CRM software

Job description

Equipment Sales & Delivery Specialist - Community

In this hybrid role, you will be responsible for building strong client relationships, identifying and capitalising on sales opportunities, and meeting or exceeding sales targets. You will also provide delivery and installation support when required, ensuring customers receive their equipment safely, promptly and with a high level of service.

The successful candidate will combine a strong sales mindset with a hands-on, customer-focused approach. You will work directly with customers, healthcare professionals and therapists to understand their needs, recommend appropriate equipment, conduct product demonstrations and trials, and support the delivery and installation of equipment as required.

This is an ideal opportunity for someone who enjoys a varied role that combines sales, customer relationship management, field work and delivery responsibilities.

Role Title: Equipment Sales & Delivery Specialist - Community

Location: Erina - Central Coast, New South Wales, Australia

Hours: Monday - Friday, Full Time Permanent

Reporting to: Regional Manager - Central Coast

Essential Skills & Qualifications

• Strong sales appetite and confidence in selling, with a proven background in sales preferred.
• Excellent communication and interpersonal skills, with the ability to quickly build rapport and develop strong customer relationships.
• Previous experience or knowledge of the Aged Care, Disability or Assistive Equipment sector is preferred but not essential.
• Motivated, organised, self-driven and willing to go above and beyond to deliver excellent customer service and achieve results.
• Comfortable using computers, CRM systems and other technology to manage customer interactions and maintain accurate records.
• Physically capable of safely handling, loading, unloading and demonstrating equipment from a company vehicle.
• A current driver's licence and confidence driving a company vehicle are required.
• Willingness to travel regularly throughout the Central Coast sales territory to meet customer and business requirements.
• Ability to balance sales responsibilities with delivery, installation and customer support duties when required.

Duties & Responsibilities

• Drive sales growth by identifying opportunities and selling assistive equipment to customers within the Community sector.
• Develop and maintain strong, long-term relationships with customers, healthcare professionals, therapists and other stakeholders.
• Conduct helpful and timely equipment trials, demonstrations and product consultations.
• Provide expert advice on products and services and match equipment solutions to customer needs.
• Deliver and install equipment directly to customers when required, ensuring products are handled, transported and installed safely.
• Assist customers with product familiarisation and provide guidance on the use of equipment during delivery and installation.
• Support therapists and healthcare professionals with equipment requirements and solutions.
• Load, transport, unload and handle equipment safely as part of delivery responsibilities.
• Maintain accurate customer records, sales activity and follow-up through the CRM system.
• Stay up to date with new products, features, services and industry developments.
• Provide exceptional customer service throughout the entire sales and delivery process.
• Identify opportunities for repeat business, referrals and additional equipment solutions.
• Meet and exceed established sales KPIs, budgets and performance targets.
• Work autonomously in the field while maintaining strong communication with the Regional Manager and wider team.
• Fully maintained company van
• Company mobile phone and laptop
• Employee discounts on Aidacare health equipment products and services
• Quarterly incentive scheme
• Employee Assistance Program to support mental wellness

The Ideal Candidate

We are looking for someone who enjoys both selling and being hands-on in the field. You will be comfortable moving between customer meetings, sales consultations, product demonstrations and delivery/installation duties depending on the needs of the business.

If you are commercially driven, customer-focused, organised and enjoy a role where no two days are exactly the same, this hybrid Sales & Delivery position offers an excellent opportunity to build a rewarding career with Aidacare.