Entry-Level Customer Care & Sales – Remote After 3 Months

TSA Group - Australia; Adelaide; Hybride; AUD 55 000 - 80 000; Plein temps

Avantages offerts par ce poste

Unlimited earnings

Supportive team

Meaningful work

Flexible schedule

Bonuses & discounts

Career progression

Work from home

Résumé du poste

TSA Group Australia, in partnership with Telstra, is hiring in Adelaide for an entry-level role in customer service and sales. You will be taking inbound calls, offering Telstra solutions, and delivering excellent customer experiences across Australia.

Training and ongoing support are provided, with potential for career growth and remote work after training. Benefits include uncapped commissions with a base salary of AU$55,290 plus super, with first-year OTE around AU$80,000+.

Qualifications

• Clear, confident communication with customers.
• Ability to listen and respond with empathy.
• Strong computer literacy and multitasking ability.
• Motivated self-starter with a positive attitude.
• Resilient under pressure and solution oriented.
• Reliable internet connection and home setup.

Responsabilités

• Answer inbound calls from customers and promote Telstra products and services.
• Provide expert advice tailored to customer needs and lifestyles.
• Use effective communication to empathize with customers.
• Confidently de-escalate customer grievances.
• Be flexible with hours to meet customer demand.

Connaissances

Excellent communication

Empathy & listening

Computer literacy

Time management

Resilience

Description du poste

TSA Group Australia, in partnership with Telstra, is hiring in Adelaide for an entry-level role in customer service and sales. You will be taking inbound calls, offering Telstra solutions, and delivering excellent customer experiences across Australia.

Training and ongoing support are provided, with potential for career growth and remote work after training. Benefits include uncapped commissions with a base salary of AU$55,290 plus super, with first-year OTE around AU$80,000+.