Sales & Customer Care Agent — Hybrid, Training & Bonuses

TSA Group - Australia; Western Australia; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Fully paid onboarding and coaching

Bonuses and staff incentives

Insurance discounts

Hybrid work after probation

Job summary

TSA Group, an Australian-owned business, is looking for confident, customer-focused individuals to join a rewarding sales team in Perth. The role emphasizes inbound calls, understanding customer needs, and delivering tailored product recommendations.

Training is provided, with hybrid work options after probation, and a culture that values teamwork and recognition. Successful applicants will have strong communication skills, a proactive mindset, and basic computer literacy.

Qualifications

• Based in Perth and eligible to work full-time.
• Strong communication skills—confident, friendly, easy to talk to.

Responsibilities

• Handle inbound customer calls.
• Understand customer needs and offer tailored solutions and products.
• Build rapport and trust in every conversation.
• Meet achievable sales goals in a supportive environment.
• Use CRM systems to manage leads and customer interactions.

Skills

Customer service

Sales aptitude

Communication skills

Team collaboration

Tools

CRM software

Job description

TSA Group, an Australian-owned business, is looking for confident, customer-focused individuals to join a rewarding sales team in Perth. The role emphasizes inbound calls, understanding customer needs, and delivering tailored product recommendations.

Training is provided, with hybrid work options after probation, and a culture that values teamwork and recognition. Successful applicants will have strong communication skills, a proactive mindset, and basic computer literacy.