Entry-Level Operations & Client Support Assistant

Frntlne Pty Ltd; Melbourne; On-site; AUD 52,000 - 65,000; Full time

Job summary

frntlne is looking for a Junior Administration Assistant to join our operations team full-time. This entry-level role is designed for someone who is bright, organised and eager to start their career in a fast-paced, growing business.

You will report directly to the Operations Director and work across a small, collaborative team in our Collins Street office. You will handle day-to-day admin tasks, maintain records, coordinate meetings and onboarding, and support operations projects while helping

Qualifications

• Proactive and self-driven with a can-do attitude.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks with attention to detail.
• Comfort learning new tools and systems quickly.
• Background in admin support or client coordination is a plus.
• Experience with client-focused roles is advantageous.

Responsibilities

• Handle day-to-day administrative tasks including scheduling and correspondence.
• Maintain accurate records across internal systems and keep information current.
• Coordinate internal meetings, prepare agendas, and record minutes.
• Assist onboarding/offboarding for team members as needed.
• Support the Operations Director with projects across the business.
• Identify improvements to administrative processes as the team scales.
• Serve as a point of contact for client queries with a professional response.

Skills

Organisational skills

Attention to detail

Communication skills

Client-facing

Time management

Adaptability

Tools

Microsoft Office Suite

Salesforce

HubSpot

Monday.com

Job description

frntlne is looking for a Junior Administration Assistant to join our operations team full-time. This entry-level role is designed for someone who is bright, organised and eager to start their career in a fast-paced, growing business.

You will report directly to the Operations Director and work across a small, collaborative team in our Collins Street office. You will handle day-to-day admin tasks, maintain records, coordinate meetings and onboarding, and support operations projects while helping