Entry-Level Housing Support Assistant — Flexible Work

Department: HS Inner West & South East Sydney; Sydney; On-site; AUD 38,000 - 74,000; Part time

Benefits offered by this job

Flexible, autonomous work environment

Training and development opportunities

Health & Wellbeing programs

Job summary

Department: HS Inner West & South East Sydney – Ashfield NSW is seeking an entry-level Housing Assistant to support the client service delivery team. You will handle administrative tasks and respond to counter and phone enquiries, providing information and routing inquiries to the appropriate staff.

The role emphasizes working with housing services to deliver client-focused outcomes. No prior experience is required, and the team values organisation, communication, and teamwork in a busy

Qualifications

• No experience required

Responsibilities

• Provide a range of routine administrative activities to contribute to the efficient and effective operation of the team/unit that support the delivery of services to DCJ clients/customers.
• Manage over the counter and telephone enquiries, providing accurate information and referring matters to client service staff as required to ensure timely and effective assistance.
• Process business information and maintain accurate records, systems and documentation in line with organisational policies and procedures.
• Use relevant technology to prepare documentation and presentation material to support business unit managers and team leaders.
• Support the use of business unit filing systems in accordance with standards and guidelines, by creating, storing, retrieving, and tracking files to ensure the accurate and safe storage of information.
• Work and maintain regular contact with other business areas to effectively arrange meetings and manage the flow of business information.
• Organising and prioritising daily tasks to support team objectives, meet deadlines and respond to changing workloads and business needs.

Skills

Customer service

Administration

Communication

Organisational skills

Job description

Department: HS Inner West & South East Sydney – Ashfield NSW is seeking an entry-level Housing Assistant to support the client service delivery team. You will handle administrative tasks and respond to counter and phone enquiries, providing information and routing inquiries to the appropriate staff.

The role emphasizes working with housing services to deliver client-focused outcomes. No prior experience is required, and the team values organisation, communication, and teamwork in a busy