Enterprise Website Lead: Strategy, Scale & Impact (Hybrid, Sydney)

QBE Insurance Group; Sydney; Hybride; AUD 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Wellbeing coaching and support

Gender-equal flexible leave

Résumé du poste

QBE Insurance Group in Sydney seeks an Enterprise Website Lead to shape strategy and evolution of our enterprise websites across Group, Ventures and AUSPAC. You will lead a small team, align priorities with business goals and stakeholder needs, and drive customer-focused digital experiences that respond to changing technology and governance standards.

Sitting within the Digital Communications and Content team, you'll establish a clear website roadmap, strengthen governance, and connect regional

Qualifications

• Experience leading the strategy, roadmap, ongoing development and continuous improvement of large-scale or enterprise websites.
• Experience working with enterprise content management systems such as Sitecore or Adobe Experience Manager.
• Strong stakeholder management and influencing skills, with the ability to build alignment across complex, geographically dispersed business, digital, communications and marketing networks.
• A strong understanding of digital customer experience, website content strategy, search optimisation and emerging AI-driven developments, with the ability to translate these trends into effective digital experiences.

Responsabilités

• Develop and drive the strategy, roadmap and ongoing evolution of QBE's Group, Australia Pacific and Ventures websites, ensuring alignment with business objectives, customer needs and enterprise priorities.
• Lead and support two Website Content Specialists, setting clear priorities, enabling effective delivery and fostering a high-performing team environment.
• Build strong relationships across product, marketing, digital, communications, IT and regional teams to align priorities, manage improvement opportunities and maintain an effective website backlog.
• Strengthen website governance, operating practices and enterprise-wide collaboration by connecting regional digital and marketing teams, sharing learnings and championing best practice.
• Monitor website performance through Google Analytics and related tools, using data-driven insights to identify optimisation opportunities, measure success and demonstrate business value.
• Stay ahead of emerging digital trends, evolving platform capabilities and the influence of AI on search and customer experience, translating insights into practical improvements while supporting priority enterprise projects that enhance governance, capability and brand consistency.

Connaissances

Analytical Thinking

Communication

Critical Thinking

Intentional collaboration

Managing performance

Negotiation

Process Improvements

Product Backlog Management

Product Development

Product Lifecycle Management (PLM)

Product Management

Risk Management

Stakeholder Management

Strategic Thinking

Waterfall Model

Outils

Sitecore

Adobe Experience Manager

Description du poste

QBE Insurance Group in Sydney seeks an Enterprise Website Lead to shape strategy and evolution of our enterprise websites across Group, Ventures and AUSPAC. You will lead a small team, align priorities with business goals and stakeholder needs, and drive customer-focused digital experiences that respond to changing technology and governance standards.

Sitting within the Digital Communications and Content team, you'll establish a clear website roadmap, strengthen governance, and connect regional