Enterprise Enablement Manager – AI Workflows

Asana, Inc.; Sydney; Hybrid; AUD 143,000 - 162,000; Full time

Benefits offered by this job

Mental health, wellness & fitness bene

Career coaching & support

Inclusive family building benefits

Long-term savings or retirement plans

In-office culinary options

Job summary

Asana, Inc. in Sydney is seeking a Customer Enablement Manager to help enterprise customers design, launch, and adopt better ways of working with Asana.

You will own a portfolio of customers, leading discovery, workflow consultation, strategic enablement, and scaled education to accelerate adoption and deliver measurable business outcomes. This role is based in our Sydney office with an office-centric hybrid schedule.

Qualifications

• 4+ years of experience in customer enablement, implementation, customer success, consulting, professional services, change management, learning and development, or a related customer-facing role, ideally within SaaS.
• Ability to lead discovery, workflow consultation, and enablement to drive adoption.
• Hands-on experience translating business requirements into workflow designs and configurations.

Responsibilities

• Own a portfolio of customer enablement engagements from discovery to delivery.
• Lead project-based implementations including discovery, planning, configuration, testing, and launch.
• Drive workflow and AI adoption by translating capabilities into practical use cases.
• Deliver strategic enablement via workshops, training programs, and scalable learning experiences.
• Collaborate with customer success managers and account teams to tie enablement to measurable adoption outcomes.

Job description

Asana, Inc. in Sydney is seeking a Customer Enablement Manager to help enterprise customers design, launch, and adopt better ways of working with Asana.

You will own a portfolio of customers, leading discovery, workflow consultation, strategic enablement, and scaled education to accelerate adoption and deliver measurable business outcomes. This role is based in our Sydney office with an office-centric hybrid schedule.