Enterprise Applications Systems Engineer

Tonies; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

PSI CRO in Sydney is seeking a Systems Engineer to join our global Systems Development team. You will provide technical support for enterprise applications, participate in testing and implementation, and help ensure smooth business operations across web and desktop apps, ERP, BPM, and document management systems.

The role emphasizes proactive problem solving, strong collaboration, and a commitment to quality in a fast-paced, international environment with opportunities to contribute to AI

Qualifications

• University or College degree in Computer Science/IT specialty.
• Solid technical background.
• Experience supporting business applications, software platforms, or enterprise systems.
• Experience with Jira Service Desk and Confluence or similar products is a plus.
• Experience with creating SQL queries.

Responsibilities

• Provide support of off-the shelf software packages (Tier 2 and Tier 3).
• Install Tier 3 and some Tier 4 information systems and conduct user training.
• Install and support specialized systems (e.g. warehouse systems).
• Monitor software updates and releases and advise on migrations.
• Follow new software releases and recommend purchases.
• Update validation status of CFR 21 Part 11 for information systems.
• Study equipment provided by clients and provide user training and support.
• Conduct regular technical audits to ensure PSI standards.

Skills

Strong analytical skills

Excellent communication

Customer‑focused mindset

Collaborative skills

Problem solving

Education

University or College degree in Computer Science/IT

Tools

Jira Service Desk

Confluence

SQL queries

Job description

PSI CRO in Sydney is seeking a Systems Engineer to join our global Systems Development team. You will provide technical support for enterprise applications, participate in testing and implementation, and help ensure smooth business operations across web and desktop apps, ERP, BPM, and document management systems.

The role emphasizes proactive problem solving, strong collaboration, and a commitment to quality in a fast-paced, international environment with opportunities to contribute to AI