Systems Engineer: Enterprise Apps & IT Solutions

Psicro; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Intensive induction program

Diverse projects across web, ERP, BPM,

International environment

Job summary

PSI is seeking a Systems Engineer to join our global Systems Development team. You will provide technical support for enterprise applications, troubleshoot issues, and participate in testing and implementation to ensure smooth business operations.

The role involves installing and supporting Tier 3/4 information systems, conducting user training, and monitoring software updates while ensuring CFR 21 Part 11 validation alignment.

Qualifications

• University or College degree in Computer Science/IT.
• Solid technical background with experience supporting enterprise systems.
• Experience with Jira Service Desk and Confluence is a plus.
• Experience creating SQL queries.
• Strong analytical and communication skills; service-oriented mindset.

Responsibilities

• Provide Tier 2 and Tier 3 support for off-the-shelf software packages.
• Install Tier 3 and certain Tier 4 information systems and train users.
• Install and support specialized systems (e.g. warehouse systems).
• Monitor software updates and advise on migrations.
• Follow new software releases and assess potential purchases.
• Update validation status of CFR 21 Part 11 for information systems.
• Study client-provided IT equipment, train users, and provide support.
• Conduct regular technical audits to ensure PSI standards.

Skills

Strong analytical skills

Excellent communication

Customer-focused

Education

University or College degree in Computer Science/IT

Tools

Jira Service Desk

Confluence

SQL

Job description

PSI is seeking a Systems Engineer to join our global Systems Development team. You will provide technical support for enterprise applications, troubleshoot issues, and participate in testing and implementation to ensure smooth business operations.

The role involves installing and supporting Tier 3/4 information systems, conducting user training, and monitoring software updates while ensuring CFR 21 Part 11 validation alignment.