Global Systems Engineer for Enterprise Applications

Psi CRO; New South Wales; On-site; AUD 90,000 - 125,000; Full time

Job summary

PSI is seeking a Systems Engineer to join our global yet tightly-knit Systems Development team. You will provide Tier 2/3 support for enterprise applications, perform installations, and train users to ensure smooth business operations.

You will drive system improvements, monitor updates, and ensure CFR 21 Part 11 validation standards are maintained, while collaborating with cross-functional teams across borders.

Qualifications

• University degree in CS/IT or related field.
• Solid technical background demonstrated.
• Experience supporting business applications or enterprise systems.
• Systems analysis experience is a plus.
• Jira Service Desk and Confluence experience is a plus.
• Experience in systems development and validation is a plus.
• Ability to create SQL queries.
• Experience with testing, test cases and scripts is a plus.
• Excellent communication and collaboration skills.
• Strong analytical skills.
• Service-oriented, customer-focused mindset.

Responsibilities

• Provide Tier 2 and Tier 3 support for off-the-shelf software packages.
• Install Tier 3 and some Tier 4 information systems and train users
• Install and support specialized systems (e.g., warehouse systems)
• Monitor software updates and advise on migrations when needed
• Follow releases and assess potential purchases of new software
• Update CFR 21 Part 11 validation status for information systems
• Study project-specific IT equipment and provide user training
• Conduct regular technical audits to ensure PSI standards compliance

Skills

Solid technical background

Business applications

Systems analysis

Systems development

Systems validation

SQL queries

Testing & test scripts

Communication skills

Analytical skills

Customer-focused

Education

University or College degree in Computer Science/IT

Tools

Jira Service Desk

Confluence

Job description

PSI is seeking a Systems Engineer to join our global yet tightly-knit Systems Development team. You will provide Tier 2/3 support for enterprise applications, perform installations, and train users to ensure smooth business operations.

You will drive system improvements, monitor updates, and ensure CFR 21 Part 11 validation standards are maintained, while collaborating with cross-functional teams across borders.