Strategic Enterprise Account Manager

Sitecore; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Sitecore is seeking an Account Manager, Enterprise, to manage and grow relationships with existing government and enterprise customers in a fast-paced environment. You will own customer relationships, identify growth opportunities, and drive strategic expansion to maximize retention and long-term success.

The role requires a self-motivated, results-driven professional who thrives on winning new business and communicating the value of Sitecore solutions across client audiences.

Qualifications

• Proven full-cycle software sales experience.
• Experience in enterprise accounts.
• Excellent communication and relationship-building skills.
• Results-driven with revenue focus.

Responsibilities

• Serve as the primary contact for assigned accounts, building strong relationships with government and enterprise clients.
• Understand each customer's objectives and requirements, aligning Sitecore solutions accordingly.
• Identify upselling, cross-selling, and contract renewals to drive revenue growth.
• Collaborate cross-functionally with internal teams and Sitecore partner network for client support.
• Develop and execute strategic account plans to maximize satisfaction and lifetime value.
• Stay updated on industry trends and customer feedback to inform product enhancements.

Skills

Software sales

SaaS

Account management

Enterprise

Communication skills

Revenue growth focus

Job description

Sitecore is seeking an Account Manager, Enterprise, to manage and grow relationships with existing government and enterprise customers in a fast-paced environment. You will own customer relationships, identify growth opportunities, and drive strategic expansion to maximize retention and long-term success.

The role requires a self-motivated, results-driven professional who thrives on winning new business and communicating the value of Sitecore solutions across client audiences.