Enrolments Officer

St Michael's Grammar School; Saint Kilda Junction; On-site; AUD 24,000 - 28,000; Part time

Job summary

St Michael’s Grammar School in Saint Kilda, VIC, seeks an Enrolments Officer on a 12-month fixed term, 19 hours per week, commencing 2027. You’ll support prospective families with enrolment journeys and coordinate tours, interviews and events.

This role suits an organized, customer‑focused early‑career professional looking to gain experience in admissions, administration and education within a leading independent school.

Qualifications

• Exceptional interpersonal and communication skills.
• Strong organisational skills and attention to detail.
• Professional presentation and a welcoming manner.
• Experience in administration, customer service, events or education is desirable.
• Proficiency in Synergetic and EnrolHQ is highly desirable.

Responsibilities

• Manage enrolment enquiries and guide prospective families through the enrolment process with professionalism and care.
• Coordinate School tours, Open Days, interviews, and enrolment events to showcase the School experience.
• Prepare and maintain enrolment documentation and records, ensuring accuracy and compliance with School processes.
• Build strong relationships with prospective families and internal stakeholders, delivering exceptional customer experience.
• Support enrolment and scholarship processes while contributing to broader enrolment initiatives and team objectives.

Skills

Interpersonal skills

Communication

Organisational skills

Microsoft Office

Database systems

Multitasking

Professional presentation

Tools

Synergetic

EnrolHQ

Job description

St Michael's Grammar School – Saint Kilda VIC

12 Month – Fixed Term | 19 hours per week | Commencing 2027

At St Michael’s Grammar School, every enrolment begins with a conversation, a connection and a sense of belonging. We are seeking a warm, organised and professional Enrolments Officer to join our Enrolments Team and support prospective families throughout their journey with the School.This is an excellent opportunity for an early-career professional looking to build their experience in admissions, customer service, marketing, education or administration within a leading independent school.

About You

You will be a highly organised and customer-focused individual who enjoys building positive relationships and delivering outstanding service.

• Exceptional interpersonal and communication skills.
• Strong organisational skills and attention to detail.
• Confidence using Microsoft Office and database systems.
• A proactive approach and willingness to learn.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional presentation and a welcoming manner.
• Previous experience in administration, customer service, events or education is desirable but not essential.
• Proficiency in Synergetic and EnrolHQ is highly desirable.

About the Role:

You will provide high-quality administrative and customer service support to the Enrolments team, ensuring the efficient coordination of enrolment processes and a positive experience for prospective families. Responsibilities include:

• Manage enrolment enquiries and guide prospective families through the enrolment process with professionalism and care.
• Coordinate School tours, Open Days, interviews, and enrolment events to showcase the School experience.
• Prepare and maintain enrolment documentation and records, ensuring accuracy and compliance with School processes.
• Build strong relationships with prospective families and internal stakeholders, delivering exceptional customer experience.
• Support enrolment and scholarship processes while contributing to broader enrolment initiatives and team objectives.

St Michael’s Grammar School is one of the leading co-educational, independent schools in Australia, providing exceptional learning opportunities to students from Kindergarten to Year 12. The School is respected for its exceptional education, wellbeing programs and a deep commitment to innovative approaches to teaching, learning and caring. St Michael’s empowers students to approach their lifelong learning journey with courage, confidence and a strong sense of social justice.

Why Join St Michael’s?

At St Michael’s, we are guided by our values of Dignity, Care, Compassion and Respect.

We offer:

• A welcoming and collaborative workplace culture.
• Generous leave entitlements of 5.2 weeks.
• Student tuition discounts for children of full-time staff, available from commencement.
• Active Staff Association focused on staff collegiality and wellbeing.
• Professional learning and development opportunities.
• Staff wellbeing initiatives and school community events.

Child Safety

St Michael’s Grammar School is committed to child safety. As such, the successful applicant will be expected to satisfy child protection screening and adhere to the School’s Child Safe Policy and Code of Conduct. These documents may be downloaded from the School’s website.

All staff at St Michael’s must:

• Always demonstrate and ensure compliance with the School’s Child Safety Policy and Child Safety Code of Conduct and complete regular training in Child Safety standards.
• Promote the safety and wellbeing of children and young people to whom we provide services.
• Ensure that your interactions with children and young people are positive and safe.
• Provide adequate care and supervision of children and young people in your charge.
• Act as a positive role model for children and young people.