Enrolments Officer

St Michael's Grammar School; Melbourne; On-site; AUD 34,000 - 48,000; Part time

Job summary

St Michael’s Grammar School in Melbourne is seeking a warm, organised Enrolments Officer to join the Enrolments Team and support prospective families throughout their journey with the School.

This 12 month fixed term, 19 hours per week role offers an excellent opportunity for an early-career professional to gain experience in admissions, customer service, marketing, education or administration within a leading independent school.

Qualifications

• You will be highly organised and customer-focused, building positive relationships and delivering outstanding service.
• Exceptional interpersonal and communication skills.
• Strong organisational skills and attention to detail.
• Confidence using Microsoft Office and database systems.
• A proactive approach and willingness to learn.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional presentation and a welcoming manner.
• Previous experience in administration, customer service, events or education is desirable but not essential.
• Proficiency in Synergetic and EnrolHQ is highly desirable.

Responsibilities

• Manage enrolment enquiries and guide prospective families through the enrolment process with professionalism and care.
• Coordinate School tours, Open Days, interviews, and enrolment events to showcase the School experience.
• Prepare and maintain enrolment documentation and records, ensuring accuracy and compliance with School processes.
• Build strong relationships with prospective families and internal stakeholders, delivering exceptional customer experience.
• Support enrolment and scholarship processes while contributing to broader enrolment initiatives and team objectives.

Skills

Interpersonal skills

Communication

Organisational skills

MS Office

Database systems

Proactive

Prioritisation

Professional presentation

Customer service

Education experience

Synergetic

EnrolHQ

Job description

12 month Fixed Term 19 hours per week

At St Michael’s Grammar School, every enrolment begins with a conversation, a connection and a sense of belonging. We are seeking a warm, organised and professional Enrolments Officer to join our Enrolments Team and support prospective families throughout their journey with the School.This is an excellent opportunity for an early-career professional looking to build your experience in admissions, customer service, marketing, education or administration within a leading independent school.

12 month Fixed Term 19 hours per week

At St Michael’s Grammar School, every enrolment begins with a conversation, a connection and a sense of belonging. We are seeking a warm, organised and professional Enrolments Officer to join our Enrolments Team and support prospective families throughout their journey with the School.This is an excellent opportunity for an early-career professional looking to build your experience in admissions, customer service, marketing, education or administration within a leading independent school.

About You

You will be a highly organised and customer-focused individual who enjoys building positive relationships and delivering outstanding service.

Key qualities include:

• Exceptional interpersonal and communication skills.
• Strong organisational skills and attention to detail.
• Confidence using Microsoft Office and database systems.
• A proactive approach and willingness to learn.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional presentation and a welcoming manner.
• Previous experience in administration, customer service, events or education is desirable but not essential.
• Proficiency in Synergetic and EnrolHQ is highly desirable.

About the Role:

You will provide high-quality administrative and customer service support to the Enrolments team, ensuring the efficient coordination of enrolment processes and a positive experience for prospective families.

Responsibilities include:

• Manage enrolment enquiries and guide prospective families through the enrolment process with professionalism and care.
• Coordinate School tours, Open Days, interviews, and enrolment events to showcase the School experience.
• Prepare and maintain enrolment documentation and records, ensuring accuracy and compliance with School processes.
• Build strong relationships with prospective families and internal stakeholders, delivering exceptional customer experience.
• Support enrolment and scholarship processes while contributing to broader enrolment initiatives and team objectives.

St Michael’s Grammar School is one of the leading co-educational, independent schools in Australia, providing exceptional learning opportunities to students from Kindergarten to Year 12. The School is respected for its exceptional education, wellbeing programs and a deep commitment to innovative approaches to teaching, learning and caring. St Michael’s empowers students to approach their lifelong learning journey with courage, confidence and a strong sense of social justice.

Why Join St Michael’s?

At St Michael’s, we are guided by our values of dignity, care, compassion and respect.

We offer:

• A welcoming and collaborative workplace culture.
• Generous leave entitlements of 5.2 weeks.
• Student tuition discounts for children of full-time staff, available from commencement.
• Active Staff Association focused on staff collegiality and wellbeing.
• Professional learning and development opportunities.
• Staff wellbeing initiatives and school community events.

Closing date for applications is 10am on Monday 9 November 2026. For further information, please refer to our website www.stmichaels.vic.edu.au.

Child Safety

St Michael’s Grammar School is committed to child safety. As such, the successful applicant will be expected to satisfy child protection screening and adhere to the School’s Child Safe Policy and Code of Conduct. These documents may be downloaded from the School’s website.

All staff at St Michael’s must:

• Always demonstrate and ensure compliance with the School’s Child Safety Policy and Child Safety Code of Conduct and complete regular training in Child Safety standards.
• Promote the safety and wellbeing of children and young people to whom we provide services.
• Ensure that your interactions with children and young people are positive and safe.
• Provide adequate care and supervision of children and young people in your charge.
• Act as a positive role model for children and young people.