Enrolment Growth & Family Engagement Lead

C&K Association; Brisbane; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Family-friendly childcare access 35% -

Employee Assistance Program

Blue Card & Police Check funding

Professional development opportunities

Referral bonus $1000

Job summary

C&K Association is seeking a proactive Family Engagement and Growth Manager to design and implement enrolment systems across our Queensland childcare services. You will own the end-to-end enrolment process, improve lead conversion and foster strong family relationships to support occupancy growth.

You’ll work with autonomy to create scalable processes, monitor outcomes, and partner with centre leaders and Marketing to deliver sustainable enrolment targets and exceptional family experiences.

Qualifications

• Proven track record in business development or enrolment management.
• Ability to design and implement enrolment processes.
• Strong data-driven approach to tracking leads and conversions.
• Excellent relationship-building and stakeholder engagement.
• Able to work autonomously and deliver practical solutions.

Responsibilities

• Design and embed enrolment processes across services.
• Own end-to-end enrolment setup and monitor outcomes.
• Drive growth by improving lead conversion and family engagement.
• Collaborate with centre leaders and Marketing to optimize occupancy.
• Track enrolment trends and implement continuous improvements.

Skills

Relationship building

Sales / enrolment growth

Stakeholder engagement

Data-driven decision making

Education

Bachelor's degree in Business, Marketing, Education or related field

Tools

CRM systems

Lead management tools

Job description

C&K Association is seeking a proactive Family Engagement and Growth Manager to design and implement enrolment systems across our Queensland childcare services. You will own the end-to-end enrolment process, improve lead conversion and foster strong family relationships to support occupancy growth.

You’ll work with autonomy to create scalable processes, monitor outcomes, and partner with centre leaders and Marketing to deliver sustainable enrolment targets and exceptional family experiences.