Education Advisor: Family Engagement & Enrolment

Kip McGrath; Melbourne; In loco; AUD 61.000 - 83.000; Tempo pieno

Descrizione del lavoro

Kip McGrath Education Centre is seeking an Education Advisor to join our New Business Team. You will combine teaching knowledge with strong communication and customer service skills to assess student needs, recommend appropriate learning programs and support families through the enrolment journey.

You will conduct high-quality assessments, tailor learning pathways, follow up with leads, and build lasting relationships with parents, students and centre managers.

Competenze

• A qualified teacher or in your final year of a teaching degree.
• Passionate about education and helping students achieve their goals.
• Confident communicating with parents, students and colleagues.
• Warm, professional and engaging, with excellent customer service skills.
• Organised, reliable and highly attentive to detail.
• Confident using computers, software systems and databases.
• Comfortable working towards targets and contributing to business growth.
• Able to work independently while also being a strong team player.
• Adaptable and willing to learn new systems, processes and technologies.
• Positive, enthusiastic and proactive in your approach.

Mansioni

• Conduct high-quality educational assessments and provide feedback to families.
• Understand each student's learning needs, strengths and development areas.
• Recommend appropriate Kip McGrath programs and learning pathways.
• Work towards conversion targets by clearly communicating the value of our personalised learning programs.
• Follow up with prospective families and leads in a timely and professional manner.
• Build strong, positive relationships with parents, students and centre managers.
• Explain Kip McGrath's teaching methodologies, programs and Terms & Conditions.
• Complete assessment and enrolment administration accurately, including learning objectives, goals and student information.
• Maintain accurate records and use data to monitor and improve assessment and conversion outcomes.
• Work closely with our teaching team to ensure students receive a high-quality and consistent learning experience.
• Contribute to the growth and success of the centre through excellent customer service and proactive follow-up.

Conoscenze

Teaching background

Customer service

Documentation & data

Team player

Tech-savvy

Target driven

Independent work

Formazione

Qualified teacher or final year teaching degree

Strumenti

CRM software

Databases

General IT skills

Descrizione del lavoro

Kip McGrath Education Centre is seeking an Education Advisor to join our New Business Team. You will combine teaching knowledge with strong communication and customer service skills to assess student needs, recommend appropriate learning programs and support families through the enrolment journey.

You will conduct high-quality assessments, tailor learning pathways, follow up with leads, and build lasting relationships with parents, students and centre managers.