Family Experience & Enrolment Manager

HARMONY EARLY EDUCATION PTY LTD; Canungra; Vor Ort; AUD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Childcare fee discount for your family

Retention bonus 15% above Award

Harmony Academy training and career成长

Wellbeing initiatives and team events

Compassionate leadership and culture

Zusammenfassung

Harmony Early Education Canungra is opening a brand-new centre and seeks a Relationship Manager to greet families, support enrolments and onboarding, and keep front-office systems running smoothly. You will handle CCS entitlements, maintain records, and coordinate waitlists with professionalism and warmth.

Join a passionate team in a nurturing Canungra community, with a focus on building trust and ensuring every family feels seen, valued and supported from day one.

Qualifikationen

• Experience in customer service, administration or early childhood setting.
• Strong interpersonal and communication skills.
• Ability to multitask and stay organised in a busy service.

Aufgaben

• Welcome families and support enrolments, centre tours and onboarding.
• Maintain accurate records and documentation; oversee administrative operations.
• Manage CCS entitlements and identify options to support families with care.
• Oversee account management and debt recovery processes to maintain financial health.
• Administer waitlists with transparency and fairness for prospective enrolments.

Kenntnisse

Customer service

Administration

Interpersonal skills

Multitasking

Communication

Ausbildung

Cert III / Diploma / Bachelor in Early Childhood

Tools

Childcare Subsidy Platform (CCS)

Jobbeschreibung

Harmony Early Education Canungra is opening a brand-new centre and seeks a Relationship Manager to greet families, support enrolments and onboarding, and keep front-office systems running smoothly. You will handle CCS entitlements, maintain records, and coordinate waitlists with professionalism and warmth.

Join a passionate team in a nurturing Canungra community, with a focus on building trust and ensuring every family feels seen, valued and supported from day one.