End-to-End Property Claims Specialist (Hybrid)

QBE Insurance Group; Parramatta; Híbrido; AUD 70 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid Working

Free wellbeing coaching

Life Leave

Resumo da oferta

QBE Insurance Group is seeking a property claims professional to join our Farm & Householder and Catastrophe Claims teams in Sydney's Parramatta area. You will own end-to-end property claims across perils from water damage to large-scale catastrophes, delivering timely, fair outcomes with empathy.

Work in a hybrid environment, autonomy with a supportive team, and a strong focus on resilience, trust and customer outcomes as you manage multiple claims and stakeholder relationships in a fast-paced

Qualificações

• Experience in claims, case management, customer service, banking, insurance, or broader financial services environments, with strong customer focus and the ability to manage multiple priorities.
• Demonstrated portfolio management experience, managing multiple claims or clients concurrently.
• Confident engaging with a wide range of stakeholders, with strong communication and relationship management skills.

Responsabilidades

• Take ownership of end-to-end property claims management across perils including water damage, fire, theft and malicious damage, and catastrophe-related events.
• Apply case management expertise to assess, process, and resolve claims efficiently and empathetically.
• Handle property claims with accuracy and compliance, ensuring timely and fair outcomes for customers impacted by catastrophes.
• Operate independently in a hybrid environment while contributing to a high-performing, collaborative team.
• Demonstrate resilience and sound judgement in a fast-paced environment.

Conhecimentos

Claims experience

Case management

Customer service

Stakeholder engagement

Attention to detail

Ferramentas

CRM software

Descrição da oferta de emprego

QBE Insurance Group is seeking a property claims professional to join our Farm & Householder and Catastrophe Claims teams in Sydney's Parramatta area. You will own end-to-end property claims across perils from water damage to large-scale catastrophes, delivering timely, fair outcomes with empathy.

Work in a hybrid environment, autonomy with a supportive team, and a strong focus on resilience, trust and customer outcomes as you manage multiple claims and stakeholder relationships in a fast-paced