Emergency Restoration & Make Safe Coordinator

AJ Building and Restoration; Melbourne; Sur place; AUD 65 000 - 90 000; Plein temps

Résumé du poste

AJ Building & Restoration is seeking a proactive Restoration / Make Safe Coordinator for the Sunshine North team. You will coordinate jobs from initial contact through to completion, liaising with insurance builders, occupants, trades and technicians to keep clients informed and on track.

Your day includes triaging requests, booking attendance, coordinating inspections and equipment hire, and maintaining accurate on-site records.

Qualifications

• Experience in administration, scheduling or job coordination.
• Strong customer service, communication and organisational skills.
• Ability to manage a busy workload with competing priorities.

Responsabilités

• Receive and triage calls, emails and work orders.
• Book attendance and allocate jobs to trades/technicians.
• Arrange inspections, equipment installation, monitoring visits and collections.
• Coordinate Make Safe works and equipment hire.
• Update JMS/CRM to reflect onsite progress.
• Assist with report preparation and documentation checks.
• Escalate urgent issues to management.

Connaissances

Customer service

Scheduling

Data entry

Organisational skills

Outils

CRM software

MS Office

Description du poste

AJ Building & Restoration is seeking a proactive Restoration / Make Safe Coordinator for the Sunshine North team. You will coordinate jobs from initial contact through to completion, liaising with insurance builders, occupants, trades and technicians to keep clients informed and on track.

Your day includes triaging requests, booking attendance, coordinating inspections and equipment hire, and maintaining accurate on-site records.